1 reviews | Active since Member
So we were pretty excited to enjoy a nice dinner with family here as my cousins highly recommended this place. It looks awesome from the outside and we were initially welcomed in with warmth and good customer service apon making a booking. (we first tried to phone but the number was dead so we decided walk down to the restaurant at 3pm) I spoke to 3 people and was directed to the managers office to make our booking for 6pm that evening. She told us that we don't need to make a booking as they only take bookings for 6ppl or more but we shouldn't worry that we are only 4 ppl as we will definitely get a table. So we arrive at 6, quite excited, just to see that they've blocked off the entrance. So I go up to the lady and ask her what's going on.. "no its fully booked and only people with bookings can enter" I tell her that we spoke to the manager and she said we can come at 6,so the lady let's me in to speak to another lady. This other lady was SO FLIPPING Rude and gaslighting me at every turn. I mentioned very politely that we couldn't book but was told we'll get a table and she just cut me off and escorted me out with an attitude that was very much like "f*ck off I don't care about what you have to say, get out now you're irritating me" she basically chased away 3 other groups that were there waiting as well. (the place wasn't busy, the tables were empty and the excuse was that they are short staffed because of the holidays. Boxing day was the previous day, this day wasn't even a holiday. Plus most restaurants were jam packed because people wanted to get out after Christmas and boxing day. So I smell lies. Don't make promises and then chase me away like a dirty dog.) you clearly had something dodgy happening back there and I'm glad we didn't eat there. Sies. Shame on you.
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