Benguela cancelled our wedding

Most unprofessional service we’ve ever received. DO NOT have a function or wedding at Benguela. They went back on terms agreed upon at booking, then when we questioned this and provided proof, they just cancelled our wedding. All this 5 months before the wedding date. Above was also done in the most unprofessional manner via email, without escalating to appropriate seniors. The fact that they cancelled our special day, due to something they refused to adhere to, and giving up the entire event due to small change, are beyond us. This has causes sleepless nights and extra effort/expenses to try find new venue without losing our already paid for vendors. Very disappointed.