BS
Bernina South Africa
Unclaimed Business
BS
Bernina South Africa
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Electronics & Technology
NPS Score
100
Recommended: Very Likely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Bernina South Africa
Bernina South Africa has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Bernina South Africa across 17 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceR
Robin
1 reviews | Active since Jan 2020
6 Feb 2026, 10:04
Benini South Africa
Benini Cider is the kind of drink that instantly brings a fresh, fun, and uplifting vibe. It’s crisp, smooth, and perfectly balanced — not too sweet, not too strong, just refreshing in the best way. Every sip feels like a moment of relaxation, whether you’re out with friends, celebrating something special, or just enjoying a chilled drink after a long day. Benini has such a vibrant taste and personality, and it stands out as a cider that feels modern, stylish, and made for good memories. It’s more than just a drink — it’s a whole mood. Refreshing, bold, and proudly enjoyable.
Helpful (0)
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Robin
1 reviews | Active since Jan 2020
6 Feb 2026, 10:04
Benini South Africa
Benini Cider is the kind of drink that instantly brings a fresh, fun, and uplifting vibe. It’s crisp, smooth, and perfectly balanced — not too sweet, not too strong, just refreshing in the best way. Every sip feels like a moment of relaxation, whether you’re out with friends, celebrating something special, or just enjoying a chilled drink after a long day. Benini has such a vibrant taste and personality, and it stands out as a cider that feels modern, stylish, and made for good memories. It’s more than just a drink — it’s a whole mood. Refreshing, bold, and proudly enjoyable.
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Replies (0)LS
Liz S
1 reviews | Active since Jan 2020
7 Nov 2024, 08:01
Berni Revived
A compliment to John and his staff who work at Bernina Kloof, Pinecity Sewing Centre. I purchased a Bernina 830 in 1979 and still have all the gadgets. After 45 years of faithful service, I was ready to give up on Berni but loath any new machines with circuit boardsn not to mention prices. In a final attempt to revive the old girl, she was delivered to the shop. Berni is purring like a kitten now. Thank you Ian for servicing and checking-up the old machine. To John and the staff, I recommend anyone to avail of your services. Thank you!
Helpful (0)
|Replies (0)LS
Liz S
1 reviews | Active since Jan 2020
7 Nov 2024, 08:01
Berni Revived
A compliment to John and his staff who work at Bernina Kloof, Pinecity Sewing Centre. I purchased a Bernina 830 in 1979 and still have all the gadgets. After 45 years of faithful service, I was ready to give up on Berni but loath any new machines with circuit boardsn not to mention prices. In a final attempt to revive the old girl, she was delivered to the shop. Berni is purring like a kitten now. Thank you Ian for servicing and checking-up the old machine. To John and the staff, I recommend anyone to avail of your services. Thank you!
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Replies (0)MC
Mell C
1 reviews | Active since Jan 2020
16 Oct 2024, 09:27
Gave me the wrong part on purpose and refuse to exchange it.
I Went to Bernina Rustenburg with an example of what i needed . To make sure i get the right one the lady first lectured me and then gave me the Bernina version of what i wanted i bought 2 so i don't have to travel 2 times . i tried putting it in at home and it did not fit when i went back the next day i was just told no we don't exchange but let me check for the right one ( They didn't have it). She also asked when am i bringing my machine in for the service. They not only **** and gave me the wrong item but wasted my time and money. They just want money and because of this i will not take my machine to them for its yearly service ( I found a Privately owned company that is now servicing all our machines yearly ) . It will be the same conversation with Bernina if something goes wrong during the servicing . I'll never buy anything from them again . You can't trust them. I get times a tough but to do in your customers this way says a lot about a business.
Helpful (0)
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Mell C
1 reviews | Active since Jan 2020
16 Oct 2024, 09:27
Gave me the wrong part on purpose and refuse to exchange it.
I Went to Bernina Rustenburg with an example of what i needed . To make sure i get the right one the lady first lectured me and then gave me the Bernina version of what i wanted i bought 2 so i don't have to travel 2 times . i tried putting it in at home and it did not fit when i went back the next day i was just told no we don't exchange but let me check for the right one ( They didn't have it). She also asked when am i bringing my machine in for the service. They not only **** and gave me the wrong item but wasted my time and money. They just want money and because of this i will not take my machine to them for its yearly service ( I found a Privately owned company that is now servicing all our machines yearly ) . It will be the same conversation with Bernina if something goes wrong during the servicing . I'll never buy anything from them again . You can't trust them. I get times a tough but to do in your customers this way says a lot about a business.
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Replies (0)BC
Bjorn C
1 reviews | Active since Jan 2020
5 Nov 2021, 10:34
Bernina Paarl
Never in my life have I encountered such rude, sour and condescending women in my life! The lady who answers the phone has no customer or telephone etiquette whatsoever! On top of that, the lady who assisted with prices on accessories that I requested made it very clear that this was way too much work and effort for her. They clearly hate their job! Bernina please get better ambassadors to represent your amazing brand.
Helpful (0)
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Bjorn C
1 reviews | Active since Jan 2020
5 Nov 2021, 10:34
Bernina Paarl
Never in my life have I encountered such rude, sour and condescending women in my life! The lady who answers the phone has no customer or telephone etiquette whatsoever! On top of that, the lady who assisted with prices on accessories that I requested made it very clear that this was way too much work and effort for her. They clearly hate their job! Bernina please get better ambassadors to represent your amazing brand.
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Replies (0)EL
Elna L
1 reviews | Active since Jan 2020
1 Nov 2021, 10:04
Bernina Paarl
Took my Nina for service to Bernina Paarl. My service was done perfectly. Lady at reception checked my machine in okay, but was very rude when I checked machine out 3 weeks later. Will NOT ever again visit Paarl branch. Will rather look for another dealer.
Helpful (0)
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Elna L
1 reviews | Active since Jan 2020
1 Nov 2021, 10:04
Bernina Paarl
Took my Nina for service to Bernina Paarl. My service was done perfectly. Lady at reception checked my machine in okay, but was very rude when I checked machine out 3 weeks later. Will NOT ever again visit Paarl branch. Will rather look for another dealer.
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Replies (0)MN
Marileth N
1 reviews | Active since Jan 2020
10 Apr 2021, 16:03
2 bad experience from Bernina
I am very disappointed in the service of Bernina. About 9 years ago I have bought my first sewing machine. "I told myself I will only buy the Bernina type of machines. I grew up with Bernina and Bernette and in school I work on the machines. I convinced my husband to buy one. My first machine I bought in Carletonville. I can't remember what machine it was. But after my second piece of work the machine give me tension problems. I went back to the store and the lady took it in for a services. It come back and after a while it start again. (I don't do many needle work only to shorten my trousers) Then machine start again. At the end I did sold it to a second hand shop. Then my husband bought me the London 5 and Bernina overlocker. I was so impressed. I will never buy any other brands. But only to my first service of the machine. The lady said she don't have a technician at the moment she will take it to head office. I ask for her and she wrote it on the invoice. The needle threader is broken we need to replace it and when I work on thick material I struggle with the tension. I thought it was correct. But at the end after 3 month that I have started a sewing lesson. The needle threader was not working. That was the first time I have open machine after the service. Then the lady released that the button lever is stuck and her husband that service Brother and Paff machines correct it. And for the first time I started to work on Thick material and the same problem with the tension is back. I will never take my machines again to a Bernina shop. I will also not recommend someone to buy a machine. It is now my 2nd bad experience. I don't have the invoice any more. So I don't have a feet to stand on. But I just want South Africa to know about the Machines. Try some others before you buy.
Helpful (0)
|Replies (0)MN
Marileth N
1 reviews | Active since Jan 2020
10 Apr 2021, 16:03
2 bad experience from Bernina
I am very disappointed in the service of Bernina. About 9 years ago I have bought my first sewing machine. "I told myself I will only buy the Bernina type of machines. I grew up with Bernina and Bernette and in school I work on the machines. I convinced my husband to buy one. My first machine I bought in Carletonville. I can't remember what machine it was. But after my second piece of work the machine give me tension problems. I went back to the store and the lady took it in for a services. It come back and after a while it start again. (I don't do many needle work only to shorten my trousers) Then machine start again. At the end I did sold it to a second hand shop. Then my husband bought me the London 5 and Bernina overlocker. I was so impressed. I will never buy any other brands. But only to my first service of the machine. The lady said she don't have a technician at the moment she will take it to head office. I ask for her and she wrote it on the invoice. The needle threader is broken we need to replace it and when I work on thick material I struggle with the tension. I thought it was correct. But at the end after 3 month that I have started a sewing lesson. The needle threader was not working. That was the first time I have open machine after the service. Then the lady released that the button lever is stuck and her husband that service Brother and Paff machines correct it. And for the first time I started to work on Thick material and the same problem with the tension is back. I will never take my machines again to a Bernina shop. I will also not recommend someone to buy a machine. It is now my 2nd bad experience. I don't have the invoice any more. So I don't have a feet to stand on. But I just want South Africa to know about the Machines. Try some others before you buy.
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Replies (0)DM
David M
1 reviews | Active since Jan 2020
3 Feb 2021, 05:58
Bernina Mossel Bay great servive
A big thank you to Ina at Bernina Mossel Bay who have always provided great service, and Ivan Stevens from Bernina RSA for sorting out a problem with my wife's sewing machine after expiry of the warranty.
Helpful (0)
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David M
1 reviews | Active since Jan 2020
3 Feb 2021, 05:58
Bernina Mossel Bay great servive
A big thank you to Ina at Bernina Mossel Bay who have always provided great service, and Ivan Stevens from Bernina RSA for sorting out a problem with my wife's sewing machine after expiry of the warranty.
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
29 Jul 2020, 08:27
Bernina Durban North
Bernina Durban North has been absolutely amazing and helpful. I have a Bernina 930 from new, it is 35 years old and still works amazing, I bought and embroidering machine and this will last just as long I am sure.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
29 Jul 2020, 08:27
Bernina Durban North
Bernina Durban North has been absolutely amazing and helpful. I have a Bernina 930 from new, it is 35 years old and still works amazing, I bought and embroidering machine and this will last just as long I am sure.
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