Betway UK
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Betway UK has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Betway UK across 18 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Appreciation for Outstanding Client Service Dear Betway, I would like to take a moment to express my sincere gratitude for the exceptional support I consistently receive from [Given Mothoa]. His commitment to putting clients first is evident in every interaction, and he continually goes above and beyond to ensure my needs are met. What truly sets him apart is his dedication — he takes care of his clients even on his off days and weekends, demonstrating an extraordinary level of responsibility and passion for his work. This kind of commitment is rare and deserves recognition. Because of his efforts, I feel valued as a client and confident in Betway’s service. I believe his professionalism and client-centric approach make him an asset to the company, and I hope his contributions are acknowledged in your appraisals. Thank you for fostering a culture where employees like [Given Mothoa ] can thrive and deliver such outstanding service. Warm regards, Nicole Stellenboom
1 reviews | Active since Jan 2020
Appreciation for Outstanding Client Service Dear Betway, I would like to take a moment to express my sincere gratitude for the exceptional support I consistently receive from [Given Mothoa]. His commitment to putting clients first is evident in every interaction, and he continually goes above and beyond to ensure my needs are met. What truly sets him apart is his dedication — he takes care of his clients even on his off days and weekends, demonstrating an extraordinary level of responsibility and passion for his work. This kind of commitment is rare and deserves recognition. Because of his efforts, I feel valued as a client and confident in Betway’s service. I believe his professionalism and client-centric approach make him an asset to the company, and I hope his contributions are acknowledged in your appraisals. Thank you for fostering a culture where employees like [Given Mothoa ] can thrive and deliver such outstanding service. Warm regards, Nicole Stellenboom
1 reviews | Active since Jan 2020
Betway South Africa customer service is soo bad that I can swear the agents are deliberately telling customers the incorrect information so that the customers can get angry and tell the agents bad things so that the agent can then close the chat and no help the customer will their problem. This is absolutely pathetic. How can Betway employ uneducated and useless people to work for a supposedly billion dollar company?? Unbelievable. Using Betway is daylight *******!
1 reviews | Active since Jan 2020
Betway South Africa customer service is soo bad that I can swear the agents are deliberately telling customers the incorrect information so that the customers can get angry and tell the agents bad things so that the agent can then close the chat and no help the customer will their problem. This is absolutely pathetic. How can Betway employ uneducated and useless people to work for a supposedly billion dollar company?? Unbelievable. Using Betway is daylight *******!
1 reviews | Active since Jan 2020
Never ever choose the Money Market voucher for withdrawal. It is so inconvenience it took me 2 hours at the store trying to redeem it. The staff didn't know how to do it but they tried they're best till it eventually worked.
1 reviews | Active since Jan 2020
Never ever choose the Money Market voucher for withdrawal. It is so inconvenience it took me 2 hours at the store trying to redeem it. The staff didn't know how to do it but they tried they're best till it eventually worked.
1 reviews | Active since Jan 2020
Again Betway, Habenero Slots Again At It..Giving Free Spins With 0 Winnings.. Not An Enjoyable Playform To Play On Best yet the spins run but not landing on any free spins, quite despondent gaming platform
1 reviews | Active since Jan 2020
Again Betway, Habenero Slots Again At It..Giving Free Spins With 0 Winnings.. Not An Enjoyable Playform To Play On Best yet the spins run but not landing on any free spins, quite despondent gaming platform
1 reviews | Active since Jan 2020
I went on my bank app and seen a R500 purchase was made for betway when i know i did not make any purchase as i was out with friends dont safe card details and i went on my card online history it was not from my account of betway so please be vigilant
1 reviews | Active since Jan 2020
I went on my bank app and seen a R500 purchase was made for betway when i know i did not make any purchase as i was out with friends dont safe card details and i went on my card online history it was not from my account of betway so please be vigilant
1 reviews | Active since Jan 2020
I have been betting with Betway for just over 2 years now and I must say that I have had thee worst experiences with this betting company. To be cheated out of your winnings 4 times is not a mistake... BETWAY SERIOUSLY NEEDS TO BE REVIEWED BY THE GAMBLING COMMISSION. HOW MANY OTHER PLAYERS HAVE BEEN CHEATED OUT OF THEIR WINNINGS BY NOT CROSS CHECKING THE RESULTS WITH THE BETS?? THIS IS UNBELIEVABLE!
1 reviews | Active since Jan 2020
I have been betting with Betway for just over 2 years now and I must say that I have had thee worst experiences with this betting company. To be cheated out of your winnings 4 times is not a mistake... BETWAY SERIOUSLY NEEDS TO BE REVIEWED BY THE GAMBLING COMMISSION. HOW MANY OTHER PLAYERS HAVE BEEN CHEATED OUT OF THEIR WINNINGS BY NOT CROSS CHECKING THE RESULTS WITH THE BETS?? THIS IS UNBELIEVABLE!
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