B
Betxchange
Unclaimed Business
B
Betxchange
Unclaimed Business
21 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Betxchange faces overwhelmingly negative feedback from its customer base. The most prominent complaints involve withheld winnings, suspended accounts, and extremely poor communication from customer service teams who fail to follow up on escalated issues. Multiple reviewers allege misleading promotions, bait-and-switch tactics on rakeback percentages and bonuses, and rigged slot outcomes. Loyalty bonus reductions have also frustrated long-term customers. While a small number of reviewers praise quick payouts and friendly branch staff, the dominant sentiment reflects deep distrust and dissatisfaction with the platform's fairness and support.
Performance(last 12 months):
TrustIndex
0
Ranking
#36
in Internet & Telecoms
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.7|21 Reviews
Jun '25 - May '26
5(11.1%)
4(0%)
3(5.6%)
2(0%)
1(83.3%)
5(11.1%)
4(0%)
3(5.6%)
2(0%)
1(83.3%)
Frequently Asked Questions About Betxchange
Based on recent customer reviews, Betxchange faces overwhelmingly negative feedback from its customer base. The most prominent complaints involve withheld winnings, suspended accounts, and extremely poor communication from customer service teams who fail to follow up on escalated issues. Multiple reviewers allege misleading promotions, bait-and-switch tactics on rakeback percentages and bonuses, and rigged slot outcomes. Loyalty bonus reductions have also frustrated long-term customers. While a small number of reviewers praise quick payouts and friendly branch staff, the dominant sentiment reflects deep distrust and dissatisfaction with the platform's fairness and support.
Betxchange has a TrustIndex of 0 out of 10 on Hellopeter, based on 21 reviews in the last 12 months. Hellopeter has tracked Betxchange across 93 total reviews. How is the TrustIndex calculated? →
Recent reviews (21)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNJ
Nico J
1 reviews | Active since Jan 2020
3 Mar 2026, 15:24
Do better with your promotions
T&C and staff are not aligned. If those 2 are not aligned I would cation people against using their services as these are early indicators for massive headaches with resulting tickets and payouts. Do better.
Helpful (0)
|Replies (0)NJ
Nico J
1 reviews | Active since Jan 2020
3 Mar 2026, 15:24
Do better with your promotions
T&C and staff are not aligned. If those 2 are not aligned I would cation people against using their services as these are early indicators for massive headaches with resulting tickets and payouts. Do better.
0
Replies (0)RR
Raeesa R
1 reviews | Active since Jan 2020
19 Feb 2026, 09:43
Daily bonus
I love this site. I have been depositing all the time. And when I started the daily bonus was good. Nowadays it's really bad. I deposited 500r yest and I've been receiving around 26r lol what is that.
Helpful (0)
|Replies (0)JM
J M
1 reviews | Active since Jan 2020
30 Jan 2026, 19:11
Refusing to pay my winnings
Refusing to pay my winnings and the suspended my account thereafter, I've been waiting since november 2025 after they said they have escalated by (Lerato and Queen) the issue.. 2026 end of January still no communication or funds released. Same lame stories when i follow up
Helpful (0)
|Replies (0)JM
J M
1 reviews | Active since Jan 2020
30 Jan 2026, 19:11
Refusing to pay my winnings
Refusing to pay my winnings and the suspended my account thereafter, I've been waiting since november 2025 after they said they have escalated by (Lerato and Queen) the issue.. 2026 end of January still no communication or funds released. Same lame stories when i follow up
0
Replies (0)MW
Maria W
1 reviews | Active since Jan 2020
28 Jan 2026, 07:25
BIGGEST ****, RIGGED, ****TUP, USELESS SITE IN SOUTH AFRICA
For two months I was playing on this ****ing site almost every day but you can't win anything,,,, so people if you want to loose money then join this ****tup site but if you don't want to loose money then stay away from this looser, ****MERS, rigged site,,,, I already reported them to the gambling board,, they are the biggest *****, ****, RIGGED, ****TUP, USELESS SITE IN SOUTH AFRICA
Helpful (0)
|Replies (0)MW
Maria W
1 reviews | Active since Jan 2020
28 Jan 2026, 07:25
BIGGEST ****, RIGGED, ****TUP, USELESS SITE IN SOUTH AFRICA
For two months I was playing on this ****ing site almost every day but you can't win anything,,,, so people if you want to loose money then join this ****tup site but if you don't want to loose money then stay away from this looser, ****MERS, rigged site,,,, I already reported them to the gambling board,, they are the biggest *****, ****, RIGGED, ****TUP, USELESS SITE IN SOUTH AFRICA
0
Replies (0)TM
Thabitha M
1 reviews | Active since Jan 2020
22 Jan 2026, 14:32
Lame excuses
Refusing with my funds and suspending account and giving lame excuses that i used multiple accounts when i have not done such. *****ing from clients and they are too quick to say accounts will give feedback and they don't ever give feedback or unblock the account. Im ****ed off and want my money.. that's all
Helpful (0)
|Replies (0)TM
Thabitha M
1 reviews | Active since Jan 2020
22 Jan 2026, 14:32
Lame excuses
Refusing with my funds and suspending account and giving lame excuses that i used multiple accounts when i have not done such. *****ing from clients and they are too quick to say accounts will give feedback and they don't ever give feedback or unblock the account. Im ****ed off and want my money.. that's all
0
Replies (0)JB
Jurvaan B
1 reviews | Active since Jan 2020
12 Jan 2026, 07:15
AVOID BETEXCHANGE LIKE THE ****ING PLAGUE – PURE **** ARTISTS!
These thieving *******s at Betexchange (Keith Ho Betexchange, whatever the hell they call themselves) are running the oldest, dirtiest BAIT-AND-SWITCH con in the book! They have the nerve to CALL YOU from their slimy numbers, sweet-talking you with OVER 10% RAKEBACK they call “retail admin” – promising juicy WEEKLY CASH BONUSES like you're their long-lost rich uncle. And guess what? For the first tiny bit of cash you throw at them, they actually pretend to deliver… just enough to hook you like a desperate fish! THEN – once you've dumped serious money in – BAM! They stab you in the back! Rakeback slashed to a pathetic 1-2% Bonuses? What bonuses, mother****er? Odds? ABSOLUTE DOG**** – way worse than anywhere else RTP? Laughable – you're basically lighting your money on fire compared to actual trustworthy sites like Betway and Hollywoodbets! These ****** are NOT a gambling partner – they're predators who lure you in, bleed you dry, then laugh while they reduce everything they promised to crumbs! DO NOT TOUCH THIS **** SITE WITH A TEN-FOOT POLE! If you're looking for a reliable place to gamble, stay the hell away from Betexchange – go anywhere else! Only way I'm ever touching this garbage site again is if these lying ****bags FIX MY ACCOUNT RIGHT NOW, restore the FULL 10%+ rakeback they PROMISED, pay out every single weekly cash bonus they owe me, and kiss my ass while doing it. Until then? **** BETEXCHANGE! **** ALERT! STAY AWAY! You’ve been warned.
Helpful (0)
|Replies (0)JB
Jurvaan B
1 reviews | Active since Jan 2020
12 Jan 2026, 07:15
AVOID BETEXCHANGE LIKE THE ****ING PLAGUE – PURE **** ARTISTS!
These thieving *******s at Betexchange (Keith Ho Betexchange, whatever the hell they call themselves) are running the oldest, dirtiest BAIT-AND-SWITCH con in the book! They have the nerve to CALL YOU from their slimy numbers, sweet-talking you with OVER 10% RAKEBACK they call “retail admin” – promising juicy WEEKLY CASH BONUSES like you're their long-lost rich uncle. And guess what? For the first tiny bit of cash you throw at them, they actually pretend to deliver… just enough to hook you like a desperate fish! THEN – once you've dumped serious money in – BAM! They stab you in the back! Rakeback slashed to a pathetic 1-2% Bonuses? What bonuses, mother****er? Odds? ABSOLUTE DOG**** – way worse than anywhere else RTP? Laughable – you're basically lighting your money on fire compared to actual trustworthy sites like Betway and Hollywoodbets! These ****** are NOT a gambling partner – they're predators who lure you in, bleed you dry, then laugh while they reduce everything they promised to crumbs! DO NOT TOUCH THIS **** SITE WITH A TEN-FOOT POLE! If you're looking for a reliable place to gamble, stay the hell away from Betexchange – go anywhere else! Only way I'm ever touching this garbage site again is if these lying ****bags FIX MY ACCOUNT RIGHT NOW, restore the FULL 10%+ rakeback they PROMISED, pay out every single weekly cash bonus they owe me, and kiss my ass while doing it. Until then? **** BETEXCHANGE! **** ALERT! STAY AWAY! You’ve been warned.
0
Replies (0)EO
Elisabeth O'Connor
1 reviews | Active since Jan 2020
11 Jan 2026, 11:00
Worst site ever
Worst site ever. You put in thousands and never win. Be aware of this site
Helpful (0)
|Replies (0)EO
Elisabeth O'Connor
1 reviews | Active since Jan 2020
11 Jan 2026, 11:00
Worst site ever
Worst site ever. You put in thousands and never win. Be aware of this site
0
Replies (0)nJ
ncamsile J
1 reviews | Active since Jan 2020
5 Jan 2026, 16:59
Blocked betting site
Bet exchange close my account with 9k i want my money so that i can use it
Helpful (0)
|Replies (0)nJ
ncamsile J
1 reviews | Active since Jan 2020
5 Jan 2026, 16:59
Blocked betting site
Bet exchange close my account with 9k i want my money so that i can use it
0
Replies (0)