BW
Bewell Watches
Unclaimed Business
BW
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
20 Feb 2024, 08:02
BEWELL - BAD QUALITY WATCHES
One star isnt even worth it. This is now the second time I bought a men's Bewell watch and very disappointed in the quality of these watches. My husband wore his watch a month and one of the steel pins keeping the watch face connected to the watch band, broke. The first watch did the same 3 years ago and we thought maybe this was just something that happened and therefore we bought another watch end of last year. BUT,,,the same thing happened. Trying to return these watches...oh golly gosh ,, what a waste of time. No one every comes back to you or try to even sort it out. R1200 down the drain.... ILL NEVER EVER BUY FROM BEWELL AGAIN
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Anonymous
1 reviews | Active since Jan 2020
20 Feb 2024, 08:02
BEWELL - BAD QUALITY WATCHES
One star isnt even worth it. This is now the second time I bought a men's Bewell watch and very disappointed in the quality of these watches. My husband wore his watch a month and one of the steel pins keeping the watch face connected to the watch band, broke. The first watch did the same 3 years ago and we thought maybe this was just something that happened and therefore we bought another watch end of last year. BUT,,,the same thing happened. Trying to return these watches...oh golly gosh ,, what a waste of time. No one every comes back to you or try to even sort it out. R1200 down the drain.... ILL NEVER EVER BUY FROM BEWELL AGAIN
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tH
tasneem H
1 reviews | Active since Jan 2020
3 Nov 2020, 05:11
BEWELL NON EXISTENT CUSTOMER SUPPORT FOR PAYMENTS ALREADY MADE
I had purchased a watch this year and paid Bewell via the Payment portal that Bewell has CHOSEN to included on its site [Payfast]. After receiving a response from the Bank that the money had been returned to my account, I made the effort to contact Bewell and repay the money into their account as I had already received the watch. Bewell was quick to supply their banking details to me and did not advise me to rather wait for a response from Payfast. I made payment in full to Bewell. However, I am now being contacted on a weekly basis and threatened with legal action by Payfast as they assume I have not made payment for the watch. I have contacted Bewell who initially confirmed they would resolve the issue with Payfast (on 2 separate occasions) but they did not and are not responding to Payfast's multiple requests to confirm I have made payment. The owner Tersius Le Roux even had the nerve to say this had nothing to do with him via email when I copied him on the Payfast threats of Legal action and told me to sort it out myself - for something HE HAS BEEN PAID FOR. I regret supporting this business on 4 occasions for the headache it is causing in resolving an issue that they agreed to resolve. This behaviour is unacceptable for a business that has received payment from a repeat customer.
Helpful (0)
|Replies (0)tH
tasneem H
1 reviews | Active since Jan 2020
3 Nov 2020, 05:11
BEWELL NON EXISTENT CUSTOMER SUPPORT FOR PAYMENTS ALREADY MADE
I had purchased a watch this year and paid Bewell via the Payment portal that Bewell has CHOSEN to included on its site [Payfast]. After receiving a response from the Bank that the money had been returned to my account, I made the effort to contact Bewell and repay the money into their account as I had already received the watch. Bewell was quick to supply their banking details to me and did not advise me to rather wait for a response from Payfast. I made payment in full to Bewell. However, I am now being contacted on a weekly basis and threatened with legal action by Payfast as they assume I have not made payment for the watch. I have contacted Bewell who initially confirmed they would resolve the issue with Payfast (on 2 separate occasions) but they did not and are not responding to Payfast's multiple requests to confirm I have made payment. The owner Tersius Le Roux even had the nerve to say this had nothing to do with him via email when I copied him on the Payfast threats of Legal action and told me to sort it out myself - for something HE HAS BEEN PAID FOR. I regret supporting this business on 4 occasions for the headache it is causing in resolving an issue that they agreed to resolve. This behaviour is unacceptable for a business that has received payment from a repeat customer.
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