Shocking and ***********

The most *********** bunch that i have ever had to deal with. They claim that their turn around time for a claim is 48hrs. Its more like 1-2 weeks, while the customer to paid for this service sits without a vehicle. Poor attitude from all in warranty, especially Zanele. No urgency or assistance to escalate a matter that is long overdue. You get false promises every day when you phone, that youll receive feedback before close of business on each day. You wont, you will have to sit in a que for 1 hour waisting airtime for the same bull**** response. Stay very far away from Bidvest as a whole, its not worth anyones time and most likely will never get the help you need even after paying that much for a service. Major disappointment.