Big Concert big money no action.

We bought tickets for the 22nd of April 2026 evening concert of Bryan Adams at Grand West Casino. We paid almost R8000 for two tickets sitting in ROW B seats 10 and 11. This is the second row from the front. We choose to sit as close as possible as there were none golden circle tickets for the show indicating thus that it would be only seating. As the show started lots of people from behind came to the front and filled all the space between the seats and the stage. It is unacceptable as we paid good money to be in the front with a clear view which was then blocked completely. None of the staff present did anything to move the people back to the areas where they bought tickets. It seems that it is right that you can buy a cheap seat ticket and when the show start you run to the front and block other people's views. If this is correct and acceptable for you then this will be the last show that i have attended from you. In order to watch the show, we actually had to stand. I have laid two complaints on their website and have received no feedback at all.