1 reviews | Active since Member
Ordered some products in November 2017. Sent a follow up email in Jan after hearing nothing further, which did not help. I eventually got hold of someone in May only to be told that not only will they not refund me for the order that they never sent, they will not be dispatching the products that I paid for in November. That makes them a criminal enterprise, they take your money and never deliver.
This place is a scam, don't believe anything they say about offering a refund, it is a lie. They'll flat out refuse to do it, citing terms and conditions that they don't even have the audacity to publish!
Should have read the comments on here before stupidly falling for this con.
You are warned, stay far, far away from this website.
Dear Valued Customer,
Thank you for your message. Please accept our sincere apologies for the inconvenience you have experienced when ordering with us. Could you please provide us with your order number so we can get in touch with you and make this right? Thank you again.
Kind regards,
Olivia
BIOVEA Customer Service
Best regards,
Dear Valued Customer,
Thank you for your message. Please accept our sincere apologies for the inconvenience you have experienced when ordering with us. Could you please provide us with your order number so we can get in touch with you and make this right? Thank you again.
Kind regards,
Olivia
BIOVEA Customer Service
Best regards,