1 reviews | Active since Member
I hate Complaining and making other Peoples Jobs harder than they alrady are But; I had a terrible experience at Gateway Durban Branch on 2025-12-14 between 19:00 & 19:30. Walked in to Order with my Wife and Two Kids. The Counter wasn't busy although there was One Customer already placing an Order. Two Black Female Staff Members were behind the Counter. The Customer infront of me was done placing his Order. When I approached the Counter; the Female Cashier abruptly turned around and walked away without explaining whether she'll be back or not. Fine; I waited. The other Female was packing Orders; saw me and completely ignored me. A Black Female Customer walked in and that same Female who ignored me; approached her to take her Order first. Out of embarrassment; I tooj my Wife and Kids and left. I felt this was a subtle form of the "Reverse ******" that Non-Blacks face in todays South Africa. I also feel that I was ignored because I'm a Man. If the Store has CCTV; It wont be hard to view and miss the incident between the specified times. I'm Utterly Disgraced and will never do Business with ANY of your said Branches again.