Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have recently bought the Black Opal True Perfecting Liquid Foundation and for the 3rd time now the nozzle doesnt seem to work. I end up having to open from the bottom in order to utilise it. It is such a pity that it has been my foundation for years and cannot change it. but its so painfull as well having to endure what Im getting. I have the 3 containers with me still.
1 reviews | Active since Jan 2020
I have recently bought the Black Opal True Perfecting Liquid Foundation and for the 3rd time now the nozzle doesnt seem to work. I end up having to open from the bottom in order to utilise it. It is such a pity that it has been my foundation for years and cannot change it. but its so painfull as well having to endure what Im getting. I have the 3 containers with me still.
1 reviews | Active since Jan 2020
I would like to share my experience with Chevonne Solomons from Black Opal Cosmetics who assisted me at the new Clicks store at Burgundy Estate/Richwood. She is amazingly helpful, friendly and knows her product! I was so happy she was there on Monday afternoon when I walked in and asked for advice!
1 reviews | Active since Jan 2020
I would like to share my experience with Chevonne Solomons from Black Opal Cosmetics who assisted me at the new Clicks store at Burgundy Estate/Richwood. She is amazingly helpful, friendly and knows her product! I was so happy she was there on Monday afternoon when I walked in and asked for advice!
1 reviews | Active since Jan 2020
I went to truworths pavallion to buy stick foundation at black opal and when i came there i was assisted by the black opal make up artist, and she recommended that i use black walnut and i told her that the colour is too dark for me but she insisted that this is my colour, i then opened the make up the following day and used it but then i visited another black opal outlet and that used another colour on me which was definetly better that the one i was given to me at truworths. I then went to complain at truworths the consultant then called the store manager and he said he cant get involved because its their product so the consultant took my details and said she will enquire with her manager. I received a call on Saturday by the consultant she said she spoke to her manager Pam and she said i wont be assisted as product has been used, and that's it. Im complaing because im no make up artist and it was the first time using the stick, i trusted this consultant. I thought she knew what she was doing, i request a call back and my correct colour because im not using this one. My money is WASTED.
1 reviews | Active since Jan 2020
I went to truworths pavallion to buy stick foundation at black opal and when i came there i was assisted by the black opal make up artist, and she recommended that i use black walnut and i told her that the colour is too dark for me but she insisted that this is my colour, i then opened the make up the following day and used it but then i visited another black opal outlet and that used another colour on me which was definetly better that the one i was given to me at truworths. I then went to complain at truworths the consultant then called the store manager and he said he cant get involved because its their product so the consultant took my details and said she will enquire with her manager. I received a call on Saturday by the consultant she said she spoke to her manager Pam and she said i wont be assisted as product has been used, and that's it. Im complaing because im no make up artist and it was the first time using the stick, i trusted this consultant. I thought she knew what she was doing, i request a call back and my correct colour because im not using this one. My money is WASTED.
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