Blue Label Connect

Based on recent customer reviews, Blue Label Connect faces severe customer dissatisfaction across every measured theme. Customers repeatedly describe unauthorised debits, *****ulent subscriptions linked to RCS, Game, Makro and Edgars accounts, unresolved repairs lasting many months, wrong devices delivered, blacklisting after settled accounts, and near impossible cancellation processes. Communication channels fail consistently and refunds are rarely honoured despite repeated promises from agents.

The most common complaint about Blue Label Connect, based on Hellopeter's AI analysis of recent customer reviews, is Billing, Contracts & Account Management. Customers describe unauthorised debit orders, double and triple debits, subscriptions added without consent via RCS/Game/Makro/Edgars accounts, refusal to refund, blacklisting after settled accounts, and exorbitant cancellation fees for devices already returned or never received.

Blue Label Connect scores 0.7 out of 5 on Hellopeter's AI analysis of service quality in Fibre & Broadband, compared to the Fibre & Broadband industry average of 1.9. Their strongest theme is Network Reliability (0.8); their weakest is Communication (0.6). The top AI-rated Fibre & Broadband business on Hellopeter is Atomic Access (4.9). How is the AI Score calculated? →

Blue Label Connect has a TrustIndex of 2 out of 10 on Hellopeter, based on 351 reviews in the last 12 months. They reply to 90% of negative reviews, typically within 83 hours 53 min. Hellopeter has tracked Blue Label Connect across 2,463 total reviews. How is the TrustIndex calculated? →