

Blue Ocean Collection Services
NPS Score
-50
Recommended: Unlikely
Aug '25 - Jul '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2020
Such a bad company to have to deal with. There is an account that was handed over to blue oceans, an account from letsatsi finance. I emailed them because I want the prescription letter, and someone by the name of Karabo responded to the email I sent on the 23rd of March and said will get back to me, I followed up on the 28th April, there's still nothing. No response no nothing. From this day 20/05/2026 , I will give you a chance to fix this and 21 days from now, I will take this up with ombudsman
1 reviews | Active since Jun 2020
Such a bad company to have to deal with. There is an account that was handed over to blue oceans, an account from letsatsi finance. I emailed them because I want the prescription letter, and someone by the name of Karabo responded to the email I sent on the 23rd of March and said will get back to me, I followed up on the 28th April, there's still nothing. No response no nothing. From this day 20/05/2026 , I will give you a chance to fix this and 21 days from now, I will take this up with ombudsman
1 reviews | Active since Feb 2025
My account was handed over to Blue Ocean Collection and I paid as requested on the 17th of November 2025. They deducted after sending them proof of payment. I requested a refund and submitted all documents as requested for refund. But they are not even responding to my emails. I sent email twice with no response. A lot of people are complaining about your service when it comes to refund. The funny part is that they updated my credit record. And that cornfims they received the full payment. But it's hard for then to refund me. I bet I will have to do the same even next month.
1 reviews | Active since Feb 2025
My account was handed over to Blue Ocean Collection and I paid as requested on the 17th of November 2025. They deducted after sending them proof of payment. I requested a refund and submitted all documents as requested for refund. But they are not even responding to my emails. I sent email twice with no response. A lot of people are complaining about your service when it comes to refund. The funny part is that they updated my credit record. And that cornfims they received the full payment. But it's hard for then to refund me. I bet I will have to do the same even next month.
1 reviews | Active since Feb 2024
I’ve been trying to get a prescription letter from your office and have called several times with no response. This has become really frustrating because I’ve been waiting for feedback, and nothing has happened. Please assist me with my request as soon as possible. I just need the prescription letter — it shouldn’t take this long to get help.
1 reviews | Active since Feb 2024
I’ve been trying to get a prescription letter from your office and have called several times with no response. This has become really frustrating because I’ve been waiting for feedback, and nothing has happened. Please assist me with my request as soon as possible. I just need the prescription letter — it shouldn’t take this long to get help.
1 reviews | Active since Oct 2021
Unprofessional & Sh*tyy collections company. Been having a back and forth with them about then sending me a statement and also a letter that shows how much I have paid thus far together with a settlement letter instead I’m sent from piller to post, with never a resolution. I’ve spoken to 3 different people including MPho all the same. I don’t know how I can get help.
1 reviews | Active since Oct 2021
Unprofessional & Sh*tyy collections company. Been having a back and forth with them about then sending me a statement and also a letter that shows how much I have paid thus far together with a settlement letter instead I’m sent from piller to post, with never a resolution. I’ve spoken to 3 different people including MPho all the same. I don’t know how I can get help.
Hellopeter has tracked Blue Ocean Collection Services across 10 reviews. Blue Ocean Collection Services hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Blue Ocean Collection Services? Write a review to help others decide.