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Zodwa N
Active since Feb 2025
2
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2 reviews3 months ago
Request for refund
My account was handed over to Blue Ocean Collection and I paid as requested on the 17th of November 2025. They deducted after sending them proof of payment. I requested a refund and submitted all documents as requested for refund. But they are not even responding to my emails. I sent email twice with no response. A lot of people are complaining about your service when it comes to refund. The funny part is that they updated my credit record. And that cornfims they received the full payment. But it's hard for then to refund me. I bet I will have to do the same even next month.
0 replies
11 months ago
FASTA LOANS IS A NONSENSE
I paid my account on the 10th of February 2025 but till today that account shows in arrears on my credit profile. When I write to them they send me to pillar and post. I'm so angry right now. It's been full three months running after them. Even credit bureaus can't get feedback from them. They are not responding to any of their emails
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1 Star
2 (100%)