BB
Blueberry Beacon Family Restaurant
Unclaimed Business
BB
Blueberry Beacon Family Restaurant
Unclaimed Business
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
-60
Recommended: Unlikely
Review Distribution
2.3|6 Reviews
Jun '25 - May '26
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
5(33.3%)
4(0%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About Blueberry Beacon Family Restaurant
Blueberry Beacon Family Restaurant has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Blueberry Beacon Family Restaurant across 32 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBZ
Bianke Z
1 reviews | Active since Jan 2020
5 Feb 2026, 08:02
good food good vibes
We regularly visit blueberry beacon family restaurant. they have a great atmosphere, gigantic playground for the kids and their food is delicious. The restaurant is clean and the staff are friendly, we enjoy going there in the school holidays because they always have Disney characters that interact with the kids.
Helpful (0)
|Replies (0)BZ
Bianke Z
1 reviews | Active since Jan 2020
5 Feb 2026, 08:02
good food good vibes
We regularly visit blueberry beacon family restaurant. they have a great atmosphere, gigantic playground for the kids and their food is delicious. The restaurant is clean and the staff are friendly, we enjoy going there in the school holidays because they always have Disney characters that interact with the kids.
0
Replies (0)RJ
Regan J
1 reviews | Active since Jan 2020
8 Dec 2025, 08:53
Terrible service
I experienced the worst service at Blue Berry beacon Beyers Naude firstly the Ribs were burnt,they out of wine the fish was grilled extremely dry excuse after excuses from the Manager never again Will I bring my family to this place terrible food and service.
Helpful (0)
|Replies (0)RJ
Regan J
1 reviews | Active since Jan 2020
8 Dec 2025, 08:53
Terrible service
I experienced the worst service at Blue Berry beacon Beyers Naude firstly the Ribs were burnt,they out of wine the fish was grilled extremely dry excuse after excuses from the Manager never again Will I bring my family to this place terrible food and service.
0
Replies (0)VK
Vuyo K
1 reviews | Active since Jan 2020
8 Nov 2025, 04:30
Manager at the Edenvale branch terrible
Ordered the blue cheese burger, worst thing I have tasted in my life. I sent it back, the manager said he would dock it from the waitresses pay even tho she had nothing to do with the food. Ended up paying for food I didn’t eat. Go there for the kids but maybe eat somewhere else before going there. The manager has terrible customer service, our waitress was amazing though. They should consider firing the manager because he is rude as hell. I do not appreciate being made to pay for terrible food and the manager threatening to dock the wait staff pay for things they had no control over, they should look into this branch in Edenvale and how they are possibly exploiting the waiters cos why must they pay for food they didn’t cook.
Helpful (0)
|Replies (0)VK
Vuyo K
1 reviews | Active since Jan 2020
8 Nov 2025, 04:30
Manager at the Edenvale branch terrible
Ordered the blue cheese burger, worst thing I have tasted in my life. I sent it back, the manager said he would dock it from the waitresses pay even tho she had nothing to do with the food. Ended up paying for food I didn’t eat. Go there for the kids but maybe eat somewhere else before going there. The manager has terrible customer service, our waitress was amazing though. They should consider firing the manager because he is rude as hell. I do not appreciate being made to pay for terrible food and the manager threatening to dock the wait staff pay for things they had no control over, they should look into this branch in Edenvale and how they are possibly exploiting the waiters cos why must they pay for food they didn’t cook.
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Replies (0)DJ
Danielle J
1 reviews | Active since Jan 2020
3 Nov 2025, 12:32
Edenvale branch- Pathetic, worst experience ever!
The worst experience ever!!! The Manager is pathetic, no management skills whatsoever, treats staff like **** and they have a whole argument right in the middle of the restaurant, this happened more that 3 times... We attended my nephews birthday party, there was no characters which that is the whole attraction of the restaurant... The service was terrible, side plates were dirty and their prices are ridiculous 300ml coke is over R30 when retail price clearly states R13 so they mark-up 3x the price which is against the consumer act... They brought out the wrong cake then couldn't find the cake, eventually they found it after 30 minutes. They have the gumball and tattoo machines which you have to exchange R5 cash for 1token, we exchanged R120 in which 4 tokens (R20) go stuck and we called the manager to assist and he abruptly told us there is nothing he can do as the machines are outsourced, in which we told him that the people will see the coins stuck when they come and do maintenance. He then walked away while shouting "just wait"! He returns and asked us who is our waiter and then proceeds to shout at her for God only knows what?! Then he asked how did we pay for these coins because we had requested our money back for all the coins as it is useless if the machines are out of order, we told him we paid cash and he shouted once again that "I cant help if you paid cash"! and walked away again!! eventually he calls another employee and tells her "just give them their money"! If i could give zero stars i would! The restaurant was way better when it was still Malagueta
Helpful (0)
|Replies (0)DJ
Danielle J
1 reviews | Active since Jan 2020
3 Nov 2025, 12:32
Edenvale branch- Pathetic, worst experience ever!
The worst experience ever!!! The Manager is pathetic, no management skills whatsoever, treats staff like **** and they have a whole argument right in the middle of the restaurant, this happened more that 3 times... We attended my nephews birthday party, there was no characters which that is the whole attraction of the restaurant... The service was terrible, side plates were dirty and their prices are ridiculous 300ml coke is over R30 when retail price clearly states R13 so they mark-up 3x the price which is against the consumer act... They brought out the wrong cake then couldn't find the cake, eventually they found it after 30 minutes. They have the gumball and tattoo machines which you have to exchange R5 cash for 1token, we exchanged R120 in which 4 tokens (R20) go stuck and we called the manager to assist and he abruptly told us there is nothing he can do as the machines are outsourced, in which we told him that the people will see the coins stuck when they come and do maintenance. He then walked away while shouting "just wait"! He returns and asked us who is our waiter and then proceeds to shout at her for God only knows what?! Then he asked how did we pay for these coins because we had requested our money back for all the coins as it is useless if the machines are out of order, we told him we paid cash and he shouted once again that "I cant help if you paid cash"! and walked away again!! eventually he calls another employee and tells her "just give them their money"! If i could give zero stars i would! The restaurant was way better when it was still Malagueta
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Replies (0)AP
ARTHI P
1 reviews | Active since Jan 2020
6 Oct 2025, 13:50
Perfect way to celebrate a 7th birthday party with transformer characters coming to life..
Very good and safe place to host kids' parties, lots of entertainment for kids and adult, food very big portions. Price is very affordable. Will most definitely go back here again soon.
Helpful (0)
|Replies (0)AP
ARTHI P
1 reviews | Active since Jan 2020
6 Oct 2025, 13:50
Perfect way to celebrate a 7th birthday party with transformer characters coming to life..
Very good and safe place to host kids' parties, lots of entertainment for kids and adult, food very big portions. Price is very affordable. Will most definitely go back here again soon.
0
Replies (0)GM
Gugu M
1 reviews | Active since Jan 2020
11 Aug 2025, 13:49
Shocked by a PYTHON at a family restaurant! :(
We had the worst experiences in the Morningside one. We kept on going because my kids love the transformers but we consistently received cold food with having to suffer unacceptably long waiting times all while sitting on hard benches without back support. I drew the line when I shocked by the presence of a PYTHON without warning! The guy who was walking around with it taking it from table to table laughed because apparently frightening people with a snake is funny. I’ve never been back especially after a friend told me she had the same snake experience there. They really should warn people about it prior. Terrible experience.
Helpful (0)
|Replies (0)GM
Gugu M
1 reviews | Active since Jan 2020
11 Aug 2025, 13:49
Shocked by a PYTHON at a family restaurant! :(
We had the worst experiences in the Morningside one. We kept on going because my kids love the transformers but we consistently received cold food with having to suffer unacceptably long waiting times all while sitting on hard benches without back support. I drew the line when I shocked by the presence of a PYTHON without warning! The guy who was walking around with it taking it from table to table laughed because apparently frightening people with a snake is funny. I’ve never been back especially after a friend told me she had the same snake experience there. They really should warn people about it prior. Terrible experience.
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Replies (0)SS
GS
Gabisile S
1 reviews | Active since Jan 2020
30 Mar 2025, 20:07
Honeydew, no go area.
If I could give you zero, I would. The fries looked and tasted atrocious, could tell by the smell and appearance that the oil had not been changed for a while. Don’t get me started on the wings, the sauce looked and tasted like something that didn’t belong a plate for human consumption. After spending R1167, I can tell you now that it was money down the drain and the standard has dropped tremendously. Table for 5 people and food for each person was served approximately 5/10 minutes apart per person each plate. Then cherry on top was when my 5 year olds food came plated on a chipped plate. How disappointing 10/10
Helpful (0)
|Replies (0)GS
Gabisile S
1 reviews | Active since Jan 2020
30 Mar 2025, 20:07
Honeydew, no go area.
If I could give you zero, I would. The fries looked and tasted atrocious, could tell by the smell and appearance that the oil had not been changed for a while. Don’t get me started on the wings, the sauce looked and tasted like something that didn’t belong a plate for human consumption. After spending R1167, I can tell you now that it was money down the drain and the standard has dropped tremendously. Table for 5 people and food for each person was served approximately 5/10 minutes apart per person each plate. Then cherry on top was when my 5 year olds food came plated on a chipped plate. How disappointing 10/10
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Replies (0)