Edenvale branch- Pathetic, worst experience ever!

The worst experience ever!!! The Manager is pathetic, no management skills whatsoever, treats staff like **** and they have a whole argument right in the middle of the restaurant, this happened more that 3 times...

We attended my nephews birthday party, there was no characters which that is the whole attraction of the restaurant... The service was terrible, side plates were dirty and their prices are ridiculous 300ml coke is over R30 when retail price clearly states R13 so they mark-up 3x the price which is against the consumer act... They brought out the wrong cake then couldn't find the cake, eventually they found it after 30 minutes. They have the gumball and tattoo machines which you have to exchange R5 cash for 1token, we exchanged R120 in which 4 tokens (R20) go stuck and we called the manager to assist and he abruptly told us there is nothing he can do as the machines are outsourced, in which we told him that the people will see the coins stuck when they come and do maintenance. He then walked away while shouting "just wait"! He returns and asked us who is our waiter and then proceeds to shout at her for God only knows what?! Then he asked how did we pay for these coins because we had requested our money back for all the coins as it is useless if the machines are out of order, we told him we paid cash and he shouted once again that "I cant help if you paid cash"! and walked away again!! eventually he calls another employee and tells her "just give them their money"!

If i could give zero stars i would! The restaurant was way better when it was still Malagueta