Nails lifted after a day. Terrible Service

I wish I could give a zero star. Myself and my sister had our nails done on Thursday 1 August for her birthday. My sisters nails started lifting and chipping the very next day my nails started lifting 2 days after the treatment I messaged the salon pics and asked for an evening appointment as we work till 5pm to fix the issue. The salon manager messaged me saying they have an appointment on Wednesday at 4:30. I phoned explaining I couldn’t take that appointment as I worked till 5 and would need to still get through traffic. I inquired about the refund process and was told try wikideals but they not going refund you. It’s not about the money it’s about paying for a service that is not up to basic standards, nails should never lift after a day. The manager said the reason for the lifting is either they didn’t apply the base coat proper or the nails didn’t dry properly. I asked to speak to the owner and was told call wikideals for your refund as we have tried to accommodate you. I am so applaud at how the manager spoke to me she was speaking over me and raising her voice. I will never recommend this place honestly. Now I’m stuck with nails that are chipped because they lifted and have to pay for a soak off. If the owner sees this happy to have a conversation with you about my experience