Unauthorized debit order

It is impossible to get hold of any Body 20 contact to sort out an unauthorized debit order. I had a 6th month contract with Body 20 Kyalami and have had a 7th debit order deducted from my account. I obviously could not use the service during the lockdown but honored my service agreement nonetheless. Then I get an additional debit order outside the 6th month period during a time where I can ill afford unexpected costs! I am just really annoyed that they remain (Head office and Kyalami) unreachable.