BK
Body20 Kyalami Corner
Claimed Business
BK
Body20 Kyalami Corner
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Wellness & Beauty
#7NPS Score
0Unlikely
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAJ
Andrea J
1 reviews | Active since Jan 2020
30 Aug 2021, 11:36
Good service and product
Such a cool alternative to gym. Loved every second hand saw a difference after a single session! Will definitely be doing it again ?. Staff were also very helpful and explained everything in detail! #WIN
Helpful (0)
|Replies (0)AJ
Andrea J
1 reviews | Active since Jan 2020
30 Aug 2021, 11:36
Good service and product
Such a cool alternative to gym. Loved every second hand saw a difference after a single session! Will definitely be doing it again ?. Staff were also very helpful and explained everything in detail! #WIN
0
Replies (0)BM
TC
Tonya C
1 reviews | Active since Jan 2020
4 May 2020, 11:42
Unauthorized debit order
It is impossible to get hold of any Body 20 contact to sort out an unauthorized debit order. I had a 6th month contract with Body 20 Kyalami and have had a 7th debit order deducted from my account. I obviously could not use the service during the lockdown but honored my service agreement nonetheless. Then I get an additional debit order outside the 6th month period during a time where I can ill afford unexpected costs! I am just really annoyed that they remain (Head office and Kyalami) unreachable.
Helpful (0)
|Replies (0)TC
Tonya C
1 reviews | Active since Jan 2020
4 May 2020, 11:42
Unauthorized debit order
It is impossible to get hold of any Body 20 contact to sort out an unauthorized debit order. I had a 6th month contract with Body 20 Kyalami and have had a 7th debit order deducted from my account. I obviously could not use the service during the lockdown but honored my service agreement nonetheless. Then I get an additional debit order outside the 6th month period during a time where I can ill afford unexpected costs! I am just really annoyed that they remain (Head office and Kyalami) unreachable.
0
Replies (0)JM
Joana M
1 reviews | Active since Jan 2020
15 Apr 2019, 07:43
Debit orders 6 months after cancelation
On the 10th October 2018 I sent a request to terminate membership to Kyalami corner branch, I was suprised to still see debit orders in April 2019. 1. I don't think my email was ambiguous with regards to my request to cancell, so I do not understand what else you waited for instead of proceeding with the necessary cancelation communication process. 2. You ignored my cancellation request as a result it is costing me addional money over and above the monthly debits that you have been continuing with. 3. I canceled from your branch because of the booking system was unreliable which wasted a lot of my time and energy. At times I would not get any communication from you when requesting to move out my training session or requesting confirmation of the time I need to come in that week. This was painful and in September we only managed to align only two sessions for that entire month and I had to find other personal trainer to catch up on my training targets. You were also not communicating regularly on the booking issues which left me with no choise but to cancell and exit. I do understand stand you have franchise obligations but I also have financial obligations not to keep wasting my time and money where there was very little value and no management concern.
Helpful (0)
|Replies (0)JM
Joana M
1 reviews | Active since Jan 2020
15 Apr 2019, 07:43
Debit orders 6 months after cancelation
On the 10th October 2018 I sent a request to terminate membership to Kyalami corner branch, I was suprised to still see debit orders in April 2019. 1. I don't think my email was ambiguous with regards to my request to cancell, so I do not understand what else you waited for instead of proceeding with the necessary cancelation communication process. 2. You ignored my cancellation request as a result it is costing me addional money over and above the monthly debits that you have been continuing with. 3. I canceled from your branch because of the booking system was unreliable which wasted a lot of my time and energy. At times I would not get any communication from you when requesting to move out my training session or requesting confirmation of the time I need to come in that week. This was painful and in September we only managed to align only two sessions for that entire month and I had to find other personal trainer to catch up on my training targets. You were also not communicating regularly on the booking issues which left me with no choise but to cancell and exit. I do understand stand you have franchise obligations but I also have financial obligations not to keep wasting my time and money where there was very little value and no management concern.
0
Replies (0)