What a horrible experience!!

I bought a Canon printer through Makro Online not realising it was coming from Bonolo online.

For over a day I tried to connect the printer to my WiFi - made numerous phone calls and sent emails to various numbers provided in the documentation, bought a cable as instructed, downloaded an app as instructed and finally after speaking to the so called "help line" was basically told that they couldn't help!!!

So, in frustration, I logged a return and went to a Game store and bought another printer.

Then on 4 July 2025 (10 DAYS LATER!!) I received YouTube videos from Bonolo apparently of how to connect my phone to the printer but they were useless.

And the following day received an email stating that my return was rejected!!!

After getting the printer back and numerous phone calls and back and forths I could still not connect it to my WiFi so now it has gone to charity!