BK
Bootlegger kenilworth
Unclaimed Business
BK
Bootlegger kenilworth
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Restaurants & Food
#14NPS Score
0Unlikely
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLH
Lawren H
1 reviews | Active since Jan 2020
23 Oct 2025, 06:45
OLD AND DISAPPOINTING TASTING CAKE...
Dear Bootleggers Team, On Monday, my two colleagues and I visited the Kenilworth branch and purchased three slices of chocolate cake — something we’ve done many times before, as Bootleggers is usually our go-to for quality and consistency. Unfortunately, this time was quite the opposite. After returning to the office, we discovered that all three slices tasted noticeably stale, dry, and hard — certainly not the standard we’ve come to expect (especially at R67 per slice). We couldn’t even finish them and ended up throwing most away, which felt rather wasteful considering that, for that price, we could almost have purchased an entire cake elsewhere. We called and spoke to the manager, Mr. Van der Merwe, who was polite and assured us that once the new cake arrived on Wednesday, he would call to let us know we could collect fresh slices as an apology for the inconvenience. Unfortunately, Wednesday came and went without a single call or update. To make matters worse, when we followed up, we were told that only two slices could be replaced, even though three stale slices were purchased from the same cake. That logic was… interesting, to say the least. It’s quite disappointing, as Bootleggers has always been known for great quality and service. Sadly, this experience didn’t reflect either. Kind regards, A disappointed client....
Helpful (0)
|Replies (0)LH
Lawren H
1 reviews | Active since Jan 2020
23 Oct 2025, 06:45
OLD AND DISAPPOINTING TASTING CAKE...
Dear Bootleggers Team, On Monday, my two colleagues and I visited the Kenilworth branch and purchased three slices of chocolate cake — something we’ve done many times before, as Bootleggers is usually our go-to for quality and consistency. Unfortunately, this time was quite the opposite. After returning to the office, we discovered that all three slices tasted noticeably stale, dry, and hard — certainly not the standard we’ve come to expect (especially at R67 per slice). We couldn’t even finish them and ended up throwing most away, which felt rather wasteful considering that, for that price, we could almost have purchased an entire cake elsewhere. We called and spoke to the manager, Mr. Van der Merwe, who was polite and assured us that once the new cake arrived on Wednesday, he would call to let us know we could collect fresh slices as an apology for the inconvenience. Unfortunately, Wednesday came and went without a single call or update. To make matters worse, when we followed up, we were told that only two slices could be replaced, even though three stale slices were purchased from the same cake. That logic was… interesting, to say the least. It’s quite disappointing, as Bootleggers has always been known for great quality and service. Sadly, this experience didn’t reflect either. Kind regards, A disappointed client....
0
Replies (0)BN
TJ
Tamson J
1 reviews | Active since Jan 2020
21 May 2024, 21:38
Bootlegger Kenilworth: Where Coffee Meets Community and Every Cup Feels Like Home
I've recently fallen in love with coffee, but it's the people at Bootlegger Kenilworth who make it truly special. Their outstanding service and vibrant atmosphere boost my mornings like nothing else. The food is always crafted with precision, and I've never been disappointed. Since my first visit, I haven't been able to stay away. The warm, welcoming staff and impeccable service make every on-the-go coffee feel like I'm right at home. #WarmWelcomes!
Helpful (0)
|Replies (0)TJ
Tamson J
1 reviews | Active since Jan 2020
21 May 2024, 21:38
Bootlegger Kenilworth: Where Coffee Meets Community and Every Cup Feels Like Home
I've recently fallen in love with coffee, but it's the people at Bootlegger Kenilworth who make it truly special. Their outstanding service and vibrant atmosphere boost my mornings like nothing else. The food is always crafted with precision, and I've never been disappointed. Since my first visit, I haven't been able to stay away. The warm, welcoming staff and impeccable service make every on-the-go coffee feel like I'm right at home. #WarmWelcomes!
0
Replies (0)