BC
Bosch car service Amtec
Unclaimed Business
BC
Bosch car service Amtec
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSK
Samuel K
1 reviews | Active since Jan 2020
5 Sept 2022, 12:29
Bosch Car Service Amtech 🚩🚩🚩 Red flag
I have been running around and I think it's about time I take a step further. My car has been at Bosch Car Service Amtec in Duncanville for over a month. They quoted me close to R20 000 where by the insurance paid them R16500 and I paid the difference. When the quote was approved I was phoned by a lady by the name of Shevon who asked me to pay the difference so they can start with the car. I paid immediately and sent her the proof of payment. On Friday the 26 I went there to check on them as how far are they with the car, they asked me to speak with JJ who promised me that the car will be ready by Tuesday and I said to him I'll come back on Wednesday just to give him a bit of a time. Now JJ is nowhere to be found when I phone they say he's in the meeting he'll phone me back which he never did. When I go there they keep on tell me that he's not at work. When I ask for the manager Pieter he's not there too. No one knows nothing about my car. Even this morning I was there.... No luck. Bosch Car Service Amtec in Duncanville is really failed me and that is dragging the Bosch's name in the mud. If you only know and understand how this whole issue has impacted not only me but family too.
Helpful (0)
|Replies (0)SK
Samuel K
1 reviews | Active since Jan 2020
5 Sept 2022, 12:29
Bosch Car Service Amtech 🚩🚩🚩 Red flag
I have been running around and I think it's about time I take a step further. My car has been at Bosch Car Service Amtec in Duncanville for over a month. They quoted me close to R20 000 where by the insurance paid them R16500 and I paid the difference. When the quote was approved I was phoned by a lady by the name of Shevon who asked me to pay the difference so they can start with the car. I paid immediately and sent her the proof of payment. On Friday the 26 I went there to check on them as how far are they with the car, they asked me to speak with JJ who promised me that the car will be ready by Tuesday and I said to him I'll come back on Wednesday just to give him a bit of a time. Now JJ is nowhere to be found when I phone they say he's in the meeting he'll phone me back which he never did. When I go there they keep on tell me that he's not at work. When I ask for the manager Pieter he's not there too. No one knows nothing about my car. Even this morning I was there.... No luck. Bosch Car Service Amtec in Duncanville is really failed me and that is dragging the Bosch's name in the mud. If you only know and understand how this whole issue has impacted not only me but family too.
0
Replies (0)J5
Jay 567
1 reviews | Active since Jan 2020
28 Jun 2022, 12:46
Very bad customer service
Customer service was not up to standard with my first service at Bosch car service Amtec. I had two issues with them, the first being that no communication was made with me and the driver to pick and drop me off at work from the Service (this was arranged when an appointment was made), I had to call and remind them about this. The driver let them know that they needed to notify me that he was going to be late and the did not do so. The second being that I had my service book in the car before the service, after getting home I found it was not there anymore. I called the company the next day to find out if it had been misplaced and they were persistent about the book never being in the car from the beginning. The person that called me said I should look for it and check another place that it may be in and once it was found that I should bring it in to be stamped. I checked the alternate place and I did find the book in the car and it was stamped and dated that the service was done on. The company lied about the book never being there and instead of making the effort to try and find out from other staff members if the book was stamped, they instead pinned the blame on me. I am very disappointed in the service I received from this company.
Helpful (0)
|Replies (0)J5
Jay 567
1 reviews | Active since Jan 2020
28 Jun 2022, 12:46
Very bad customer service
Customer service was not up to standard with my first service at Bosch car service Amtec. I had two issues with them, the first being that no communication was made with me and the driver to pick and drop me off at work from the Service (this was arranged when an appointment was made), I had to call and remind them about this. The driver let them know that they needed to notify me that he was going to be late and the did not do so. The second being that I had my service book in the car before the service, after getting home I found it was not there anymore. I called the company the next day to find out if it had been misplaced and they were persistent about the book never being in the car from the beginning. The person that called me said I should look for it and check another place that it may be in and once it was found that I should bring it in to be stamped. I checked the alternate place and I did find the book in the car and it was stamped and dated that the service was done on. The company lied about the book never being there and instead of making the effort to try and find out from other staff members if the book was stamped, they instead pinned the blame on me. I am very disappointed in the service I received from this company.
0
Replies (0)