1 reviews | Active since Member
On the evening of 27 Feb we had a booking for 17:00.
When they arrived (with my son for his birthday) the waitress, Marilyn, immediated told my wife they need to vacate the table by 18:30 because she has another booking. This made my family very uncomfortable and unwelcome being told this without the waitress even introducing herself. a bottle of wine was ordered, she plonked the wine on the table and walked away. The kids ordered drinks and pizza. She did not attend to the table ONCE to ask if the food is ok or if we needed anything else. At the end of the evening she took the kids glasses while there was still cooldrink in them. Then, when she brought the bill, she started putting net cutlery on the table while my family were still sitting. This was just after 18:00. Her attitide, rudeness, bluntness and pure unprofessionalism realy spoiled the nice evening we wanted to celebrate my son's birthly. It really is a pity when we are excited to spend our hard earned money at your restraurant only to be let down by such utter unprofessional people chasing your customers away. Last night, I called the Restraurant to speak to Manager Jacques, He informed me that Philip Williams will call me to follow up - needless to say - NO ONE has called us. Unbeleivable. We have supported your restaurant for YEARS, even during covid. Very dissapointing indeed!