Absolutely worst experience

Hubby and I had our date night at Bossa Canal walk. Worst decision ever. We love going to Bossa in Strand and Burgundy estate and we always have amazing service there and the food is always the best. We ordered starter wings that looked like they tried to overkill it with fire. Black, burnt, absolutely distasteful. We informed the waiter Darlington who said the chef was probably sleeping. He went to the kitchen and then told us the chef is going to come out and apologise....we still waiting to see the chef and for the non existent apology. My burger was dry as hell. The ribs was mediocre. The only thing good was the side salad. On top of that they were out of stock of their sauces..so they only had tomato sauce to offer, needless to say it was a very dry meal. We informed our Waiter numerous times that we not happy with our meal and once we paid he only apologized but seemed irritated by us. Will never go back there and will never recommend this Bossa