Bossa Canal Walk
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Bossa Canal Walk has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Bossa Canal Walk across 23 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Arriving as a table of 8 ( my sister and her husband and our kids) we were left to wait standing outside for 25-30 mins after requesting we can just be seated as our kids were getting restless. The management made us beg to sit down We were seated at a 4 man table , i then asked why they cannot put two empty tables together and we would sit with the kids on our laps and when a booth opened we could be accommodated . while we were waiting outside 4 people who were sitting at the bar were given a booth. ( they could have been given a 4 man table) - Our waitress apologized as she didn't know we were waiting outside ( no communication) The management were nowhere to be seen and the waiters were left running around and juggling the whole place. the drinks came after 30 mins and the food after another 45-hour. we had to sit with hungry kids who became miserable after waiting 2+ hours for food after arrival. Management , you need to do better to keep all clients happy not just the ones you see fit , if it was not for the other staff we would have walked out and you would have lost R2000 bill.
1 reviews | Active since Jan 2020
Arriving as a table of 8 ( my sister and her husband and our kids) we were left to wait standing outside for 25-30 mins after requesting we can just be seated as our kids were getting restless. The management made us beg to sit down We were seated at a 4 man table , i then asked why they cannot put two empty tables together and we would sit with the kids on our laps and when a booth opened we could be accommodated . while we were waiting outside 4 people who were sitting at the bar were given a booth. ( they could have been given a 4 man table) - Our waitress apologized as she didn't know we were waiting outside ( no communication) The management were nowhere to be seen and the waiters were left running around and juggling the whole place. the drinks came after 30 mins and the food after another 45-hour. we had to sit with hungry kids who became miserable after waiting 2+ hours for food after arrival. Management , you need to do better to keep all clients happy not just the ones you see fit , if it was not for the other staff we would have walked out and you would have lost R2000 bill.
1 reviews | Active since Jan 2020
Went to canal walk on Tuesday the 29 April. And was served by Bandile. Our bill came up to R536.. food was AMAZING!!! Nachos, pizza and wings were amazing. Service not so good. We felt like that waiter didn’t even want to help us. He was very short off when we ordered drinks. We had to call him to take main orders. Never once offered us 2nd round of drinks. It was as if you were doing him a favour. Had to ask another very polite waiter for take away boxes. Bandile didn’t ask how our meals were. He was just nowhere to be found. But gave extra attention to the family table next to us. Food was great though.
1 reviews | Active since Jan 2020
Went to canal walk on Tuesday the 29 April. And was served by Bandile. Our bill came up to R536.. food was AMAZING!!! Nachos, pizza and wings were amazing. Service not so good. We felt like that waiter didn’t even want to help us. He was very short off when we ordered drinks. We had to call him to take main orders. Never once offered us 2nd round of drinks. It was as if you were doing him a favour. Had to ask another very polite waiter for take away boxes. Bandile didn’t ask how our meals were. He was just nowhere to be found. But gave extra attention to the family table next to us. Food was great though.
1 reviews | Active since Jan 2020
Horrible service! Don’t waste your time and hard earned money here. Went for lunch with my kids today. No one came to take my order, food took incredibly long and other people got their food before me. I then also got charged incorrectly. Managment is walking around like bosses instead of being on top of things. This is the last time I will visit. Best you stick to spur for consistency.
1 reviews | Active since Jan 2020
Horrible service! Don’t waste your time and hard earned money here. Went for lunch with my kids today. No one came to take my order, food took incredibly long and other people got their food before me. I then also got charged incorrectly. Managment is walking around like bosses instead of being on top of things. This is the last time I will visit. Best you stick to spur for consistency.
1 reviews | Active since Jan 2020
Went to Canal Walk Bosa... Love their all day breakfast, Good times breakfast... So I order Sunnyside eggs, not sunny side up but hard... Not soft... Ask for strawberry jam, was told a place like Bosa ran out of strawberry jam... Can't they think out of the box, here's a Pick n Pay and Checkers, but they don't think of buying it and giving a portion to clients that request for it... I don't expect this from Bosa... Disappointing...
1 reviews | Active since Jan 2020
Went to Canal Walk Bosa... Love their all day breakfast, Good times breakfast... So I order Sunnyside eggs, not sunny side up but hard... Not soft... Ask for strawberry jam, was told a place like Bosa ran out of strawberry jam... Can't they think out of the box, here's a Pick n Pay and Checkers, but they don't think of buying it and giving a portion to clients that request for it... I don't expect this from Bosa... Disappointing...
1 reviews | Active since Jan 2020
Recently had dinner at Bossa Century City. What a great experience it was. Restaurant was really busy, but we were seated within 5 minutes of arriving. Wait staff are friendly and knowledgeable. Order drinks that came in good time. Starters were ordered and took a bit long, but the food was fresh and well prepared. The artisanal rolls were out of this world. Main Course was spot on and food was served hot and well prepared. Did not have room for deserts. Found the portions to be generous and good value for money. We shall be back soon.
1 reviews | Active since Jan 2020
Recently had dinner at Bossa Century City. What a great experience it was. Restaurant was really busy, but we were seated within 5 minutes of arriving. Wait staff are friendly and knowledgeable. Order drinks that came in good time. Starters were ordered and took a bit long, but the food was fresh and well prepared. The artisanal rolls were out of this world. Main Course was spot on and food was served hot and well prepared. Did not have room for deserts. Found the portions to be generous and good value for money. We shall be back soon.
1 reviews | Active since Jan 2020
Hubby and I had our date night at Bossa Canal walk. Worst decision ever. We love going to Bossa in Strand and Burgundy estate and we always have amazing service there and the food is always the best. We ordered starter wings that looked like they tried to overkill it with fire. Black, burnt, absolutely distasteful. We informed the waiter Darlington who said the chef was probably sleeping. He went to the kitchen and then told us the chef is going to come out and apologise....we still waiting to see the chef and for the non existent apology. My burger was dry as hell. The ribs was mediocre. The only thing good was the side salad. On top of that they were out of stock of their sauces..so they only had tomato sauce to offer, needless to say it was a very dry meal. We informed our Waiter numerous times that we not happy with our meal and once we paid he only apologized but seemed irritated by us. Will never go back there and will never recommend this Bossa
1 reviews | Active since Jan 2020
Hubby and I had our date night at Bossa Canal walk. Worst decision ever. We love going to Bossa in Strand and Burgundy estate and we always have amazing service there and the food is always the best. We ordered starter wings that looked like they tried to overkill it with fire. Black, burnt, absolutely distasteful. We informed the waiter Darlington who said the chef was probably sleeping. He went to the kitchen and then told us the chef is going to come out and apologise....we still waiting to see the chef and for the non existent apology. My burger was dry as hell. The ribs was mediocre. The only thing good was the side salad. On top of that they were out of stock of their sauces..so they only had tomato sauce to offer, needless to say it was a very dry meal. We informed our Waiter numerous times that we not happy with our meal and once we paid he only apologized but seemed irritated by us. Will never go back there and will never recommend this Bossa
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