Unhappy customer

So me and my sisters decided to try out Bossa at Crossings , Mbombela. Big mistake. We experienced the worst service ever. The waiters were okay but the manager and the short bar man were extremely rude. I made a mistake of not checking their names. Firstly they charged my sisters ****tail the full amount during happy hour, when we asked why, we were not given a clear explanation. The ****tails we ordered had no alcohol at all, when we told the manager, he came with a **** smile and told us there’s nothing he can do. We ordered more, same thing. The nice lady (Mbali) decided to call the bar man. He was not making sense and then he told us he has customers waiting for him. Were we not paying customers? Then the other bar man came , I forgot his name but I think it was Izzy, he’s tall and dark. He explained everything in a polite manner and made the drink from scratch, I really appreciated that. Anyways I will never set my foot at Bossa and I will sure tell people my experience.