Service disgusting

Ordered the chicken livers for dinner. Was excellent. Was forced to go to front desk to order another bread roll. Waited 25 minutes for the roll with no updates on the slow delivery.

Sent the leftovers back angry. Was then told by front desk that they had to wait for the roll to be warmed up. Why no one came to tell me I don't know. I was extremely angry. With 2 friends that live in Somerset and never been to Bossa, they will never come back