A reminder of pre 1994

I am writing to express my deep disappointment and concern regarding an incident that occurred during my recent visit to your establishment. As a first-time customer, I looked forward to enjoying your space. However, my experience was deeply marred by the actions of another patron, which forced me to leave without placing an order.

Upon entering the restroom, I encountered a woman (a white patron) who began singing the word “coolie,” a deeply offensive and derogatory term historically used as a racial slur against individuals of Indian descent. The intent behind her actions was clearly directed at me, and I was left shocked and disturbed by her behavior. As a resident of KwaZulu-Natal visiting Cape Town for the first time, I had not anticipated experiencing such overtly ****** and disrespectful conduct, particularly in a public and supposedly welcoming environment.

The entire experience was troubling and left me feeling uncomfortable, marginalized, and unwelcome. It also brought to mind painful memories of the ************** endured by previous generations during the apartheid era. I would not have expected such behavior to go unchecked in today’s South Africa.

I sincerely hope that your establishment values all its customers equally and that incidents like this are not reflective of the culture you promote. I urge you to consider measures to ensure that every patron feels respected and safe within your premises, regardless of background or heritage.