TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Good day. I have been in contact with bova for almost a month now to try and order a pair of safety shoes and socks. They gave me a companies details and i contacted them to make an order. Nothing happened after two orders mailed to them. I contacted Bove again an they said one of their salesman would contact me but up till now nothing. So Bova what is the problem?
1 reviews | Active since Jan 2020
Good day. I have been in contact with bova for almost a month now to try and order a pair of safety shoes and socks. They gave me a companies details and i contacted them to make an order. Nothing happened after two orders mailed to them. I contacted Bove again an they said one of their salesman would contact me but up till now nothing. So Bova what is the problem?
1 reviews | Active since Jan 2020
great boots
1 reviews | Active since Jan 2020
My company bought me a Bova Munich Boot in March 2018. It comes with a 6month warranty but I never pay attention to it as I always thought Bova was a good brand. After 7 months it was raining and I noticed my socks were wet in my boots, only to look underneath and see both boots were cracked badly (lucky I never step in any chemicals). When taking the boot back to the supplier who was Safety and Allied. They told me that nothing could be done because the warranty was over. I am appalled that a boot that was R590 can only last 7 months. I WILL NEVER BUY ANOTHER BOVA BOOT!! When a cheaper boot has never given me this problem.
1 reviews | Active since Jan 2020
My company bought me a Bova Munich Boot in March 2018. It comes with a 6month warranty but I never pay attention to it as I always thought Bova was a good brand. After 7 months it was raining and I noticed my socks were wet in my boots, only to look underneath and see both boots were cracked badly (lucky I never step in any chemicals). When taking the boot back to the supplier who was Safety and Allied. They told me that nothing could be done because the warranty was over. I am appalled that a boot that was R590 can only last 7 months. I WILL NEVER BUY ANOTHER BOVA BOOT!! When a cheaper boot has never given me this problem.
1 reviews | Active since Jan 2020
I ordered a product on the 27 August and everything went smoothly, their helpful support chat told me the product would be delivered within 3 days if it was in stock. I received an email confirming the order, however, no delivery estimate date was included. A few days went by and I received no updates on my order (if it was in stock, when it was expected to be delivered, etc.). I eventually phoned the call centre to follow up on my order. Although the lady tried to be as helpful as possible, she didn't seem to know why my order had not been delivered yet and told me she would follow up and get back to me the next morning. The next morning come and went with no follow-up call, I had to call them again and they still didn't have any updates on my order. To summarise, it's easy to get hold of them and they are very friendly and try to be helpful, however, their communication is terrible and I still don't have my order.
1 reviews | Active since Jan 2020
I ordered a product on the 27 August and everything went smoothly, their helpful support chat told me the product would be delivered within 3 days if it was in stock. I received an email confirming the order, however, no delivery estimate date was included. A few days went by and I received no updates on my order (if it was in stock, when it was expected to be delivered, etc.). I eventually phoned the call centre to follow up on my order. Although the lady tried to be as helpful as possible, she didn't seem to know why my order had not been delivered yet and told me she would follow up and get back to me the next morning. The next morning come and went with no follow-up call, I had to call them again and they still didn't have any updates on my order. To summarise, it's easy to get hold of them and they are very friendly and try to be helpful, however, their communication is terrible and I still don't have my order.
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