B
braunshavers.co.za
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About braunshavers.co.za
braunshavers.co.za has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked braunshavers.co.za across 5 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSF
Shamus F
1 reviews | Active since Jan 2020
22 Sept 2025, 05:39
WEBSITE POLICY CHANGED AFTER MY COMPLAINT. DISHONEST.
system for finding the right part outdated, no warning on the website at the time that if the product is opened it cannot be returned. subsequent to my requesting a return (due to the wrong head being ordered), then all the focus was on their policy (which was not the wording on the website when i ordered. so simple to not have waste and a frustrated customer. apologise. fix the problem (clear warning). maybe help the customer to get the right part for a discount or something. from braunsa? nothing. avoid dealing with them unless you absolutely have to. and then check everything very carefully, including the very small print
Helpful (0)
|Replies (0)SF
Shamus F
1 reviews | Active since Jan 2020
22 Sept 2025, 05:39
WEBSITE POLICY CHANGED AFTER MY COMPLAINT. DISHONEST.
system for finding the right part outdated, no warning on the website at the time that if the product is opened it cannot be returned. subsequent to my requesting a return (due to the wrong head being ordered), then all the focus was on their policy (which was not the wording on the website when i ordered. so simple to not have waste and a frustrated customer. apologise. fix the problem (clear warning). maybe help the customer to get the right part for a discount or something. from braunsa? nothing. avoid dealing with them unless you absolutely have to. and then check everything very carefully, including the very small print
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Replies (0)PP
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Raj M
1 reviews | Active since Jan 2020
1 Feb 2021, 05:40
Good service, but poor communication
The item was delivered on time and with no fuss. However, the company sent no acknowledgment of order, no updates on likely delivery, so until it actually arrived I had no clue whether it would actually be delivered. In addition, there are no contact details if something were to go wrong. They did, however, include a free gift with the order (an electric hair brush).
Helpful (0)
|Replies (0)RM
Raj M
1 reviews | Active since Jan 2020
1 Feb 2021, 05:40
Good service, but poor communication
The item was delivered on time and with no fuss. However, the company sent no acknowledgment of order, no updates on likely delivery, so until it actually arrived I had no clue whether it would actually be delivered. In addition, there are no contact details if something were to go wrong. They did, however, include a free gift with the order (an electric hair brush).
0
Replies (0)TP
Thomas P
1 reviews | Active since Jan 2020
10 Dec 2020, 09:22
Customer Service Request: Poor Response
LOGO: "Most Efficient Online Shopping Experience You Can Wish For"?! Their Customer Service is pathetically poor & definitely not in line with their Logo! Replacement part not available: Sent an email requesting information concerning availability. ZERO RESPONSE!
Helpful (0)
|Replies (0)TP
Thomas P
1 reviews | Active since Jan 2020
10 Dec 2020, 09:22
Customer Service Request: Poor Response
LOGO: "Most Efficient Online Shopping Experience You Can Wish For"?! Their Customer Service is pathetically poor & definitely not in line with their Logo! Replacement part not available: Sent an email requesting information concerning availability. ZERO RESPONSE!
0
Replies (0)