Breaze Delivery
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Breaze Delivery is consistently praised for fast, often same-day deliveries, friendly drivers, and standout live tracking communication. Customers highlight proactive WhatsApp updates, named drivers going the extra mile, and seamless handovers. A small minority report rude drivers, missed deliveries marked as completed, and unresponsive support when issues escalate. Overall sentiment is overwhelmingly positive, with the business setting a high bar for South African last-mile courier experience.
TrustIndex
6.8
Â
NPS Score
87
Recommended: Very Likely
Aug '25 - Jul '26
Based on recent customer reviews, Breaze Delivery is consistently praised for fast, often same-day deliveries, friendly drivers, and standout live tracking communication. Customers highlight proactive WhatsApp updates, named drivers going the extra mile, and seamless handovers. A small minority report rude drivers, missed deliveries marked as completed, and unresponsive support when issues escalate. Overall sentiment is overwhelmingly positive, with the business setting a high bar for South African last-mile courier experience.
Breaze Delivery's biggest strength, according to Hellopeter's AI analysis, is Delivery Speed & Reliability. Customers repeatedly highlight same-day and next-day deliveries, with parcels frequently arriving within hours of ordering. Promised windows are met or beaten. Drivers like Kgaugelo, Kevin, and Tshepo are named for punctuality. A few isolated late or undelivered cases exist but do not dominate sentiment.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
The team is warm and friendly. Patient as well. I was unavailable and they made alternative arrangements with. Parcel delivered in perfect condition 👌 and way ahead of schedule
1 reviews | Active since May 2026
The team is warm and friendly. Patient as well. I was unavailable and they made alternative arrangements with. Parcel delivered in perfect condition 👌 and way ahead of schedule
1 reviews | Active since May 2026
Excellent work, very professional and reliable I really enjoyed the service and would definitely recommend it. The experience was amazing from start to finish.
1 reviews | Active since May 2026
Excellent work, very professional and reliable I really enjoyed the service and would definitely recommend it. The experience was amazing from start to finish.
1 reviews | Active since Jul 2025
I placed my order at 07:00 this morning and the goods were delivered at 13:30. That is the best service delivery 🚚 I’ve experienced in a long time.
1 reviews | Active since Jul 2025
I placed my order at 07:00 this morning and the goods were delivered at 13:30. That is the best service delivery 🚚 I’ve experienced in a long time.
Breaze Delivery has a TrustIndex of 6.8 out of 10 on Hellopeter, based on 1,199 reviews in the last 12 months. They reply to 14% of negative reviews, typically within 9 hours 1 min. Hellopeter has tracked Breaze Delivery across 1,353 total reviews. How is the TrustIndex calculated? →
