British High Commission
TrustIndex
0
Ranking
#5
in Government & Ombudsman Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
About a month back I was refered to the the British High Commission South Africa as the company I was refered to by the magistrates court in booysens a company called DIRCO. They could not assist me and refered me to the British High Commission South Africa. The person I received an email from a Mrs Stewart Miller mailed me as she had read all correspondence from DIRCO. All this woman did was refer me back to HMPO in the U.K. who are the very arrogant and ****ing useless bunch if idiots that refuse to assist me in any way all they all do is give you the ****ing run about and shunt you from pillar to post with all their ****ing red tape and their ****ing rules and procedures I have the right to information as I am kin to the person I make inquiry about I have the legal grounds and right to information which I am being refused. This person at the British High Commission South Africa has the authority and access to the information I require but she is to ****ing lazy to assist me but chooses to brush me off and give me the same run about. I requested per email a simple document from them and they have not even ****ing responded is this how these assholes go about their daily business. I am totally ****ing annoyed and disgusted. And their website is not only useless not to mention non user friendly in any way you don't know whether you are coming or going .It stinks
1 reviews | Active since Jan 2020
About a month back I was refered to the the British High Commission South Africa as the company I was refered to by the magistrates court in booysens a company called DIRCO. They could not assist me and refered me to the British High Commission South Africa. The person I received an email from a Mrs Stewart Miller mailed me as she had read all correspondence from DIRCO. All this woman did was refer me back to HMPO in the U.K. who are the very arrogant and ****ing useless bunch if idiots that refuse to assist me in any way all they all do is give you the ****ing run about and shunt you from pillar to post with all their ****ing red tape and their ****ing rules and procedures I have the right to information as I am kin to the person I make inquiry about I have the legal grounds and right to information which I am being refused. This person at the British High Commission South Africa has the authority and access to the information I require but she is to ****ing lazy to assist me but chooses to brush me off and give me the same run about. I requested per email a simple document from them and they have not even ****ing responded is this how these assholes go about their daily business. I am totally ****ing annoyed and disgusted. And their website is not only useless not to mention non user friendly in any way you don't know whether you are coming or going .It stinks
1 reviews | Active since Jan 2020
Can anyone assist in advising how to track a visa application . It has taken my wife and daughter 11 Plus weeks and still no word wheras some people get theirs in 2 weeks , is there no system. I believe it is South African workers doing the job which could account for the sloppy service but surely there must be UK supervision. They have had to cancel 2 air tickets at a cost and they need to get over to UK to attend to my 92 year old father in law .
1 reviews | Active since Jan 2020
Can anyone assist in advising how to track a visa application . It has taken my wife and daughter 11 Plus weeks and still no word wheras some people get theirs in 2 weeks , is there no system. I believe it is South African workers doing the job which could account for the sloppy service but surely there must be UK supervision. They have had to cancel 2 air tickets at a cost and they need to get over to UK to attend to my 92 year old father in law .
1 reviews | Active since Jan 2020
It's been one year an one month now im still waiting to go get my passport an citizenship done thay don't pick up there phones an can never help me is there someone that can help
1 reviews | Active since Jan 2020
We have been waiting for our expired vignettes to be extended since April 2020. We were advised on the BHC web page to submit our information to the Coronavirus Immigration Helpline. We did this on 14 April. On 18 May 2020, I emailed Ben Llewellyn requesting a document granting us permission to catch an SAA repatriation flight on 22 May, but I never received a response. On the 2 June I tweeted Nigel Casey asking why those with expired vignettes couldn't be issued with a blanket document allowing us to travel - I received no reply. We applied to be included on one of the BHC repatriation flights, but had to read on Twitter on the 2 June 2020 that our application was unsuccessful. We only received official notification at 18:57 on 3 June that we would not be included on the 4 June flight. The BHC advised us on 3 June 2020 to resubmit the same information that we had submitted on 14 April to the Coronavirus Immigration Helpline. We did this on the same day. I replied to a tweet by BHC on the 17 June 2020 requesting that expired vignettes be treated as a matter of urgency - I received no response. On 18 June 2020 I tweeted Nigel Casey and Ben Llewellyn asking for clarity on who would be issuing the extended vignettes, as TLS said that they did not have the authority to do it despite the BHC saying that our vignettes could not be processed as TLS were closed - I received no response. On 22 June I responded to the BHC's announcement that Visa application centres would be reopening, and received a response from Ben Llewellyn - unfortunately his response was just telling me to submit my information to Coronavirus Immigration Centre which I had already done on 14 April and 3 June 2020. I explained this to him, but received no further response. On the 29 June the BHC posted the exact same information about the visa centres opening. When I asked how long it would take to reprint our extended vignettes I received no response. On 1 July 2020, I once again asked the BHC, Nigel Casey and Ben Llewellyn how long it would take to receive our extended vignettes - I received no response. I tweeted again, requesting the same information on 21 July, 23 July and 1 August; but received no reply to any of my tweets. The BHC then told us to submit our passports at our local TLS. We did this on 8 July 2020 at the Durban branch. To date, we have received no correspondence with regards to where our passports are, the process that is going to be followed, or the expected time frame. On 3 August I tweeted the BHC and Nigel Casey a print screen showing that new AV applicants were receiving their visas within 2 weeks of applying; but we were receiving no information on our extended vignettes. The BHC responded with exactly the same message that they had tweeted 15 days earlier stating that they were treating the issue as a matter of urgency. The lack of service and the lack of communication that we have received from the BHC has been absolutely shocking. I certainly would not recommend any British National to turn to them when in need. This matter has been going on for almost 5 months, and we still do not have time frames or answers. Our vignette extensions required no vetting, as this was all done when we originally applied for our visas, so I don't understand why a vignette reprint needs so many submissions and takes so long to complete.
1 reviews | Active since Jan 2020
We have been waiting for our expired vignettes to be extended since April 2020. We were advised on the BHC web page to submit our information to the Coronavirus Immigration Helpline. We did this on 14 April. On 18 May 2020, I emailed Ben Llewellyn requesting a document granting us permission to catch an SAA repatriation flight on 22 May, but I never received a response. On the 2 June I tweeted Nigel Casey asking why those with expired vignettes couldn't be issued with a blanket document allowing us to travel - I received no reply. We applied to be included on one of the BHC repatriation flights, but had to read on Twitter on the 2 June 2020 that our application was unsuccessful. We only received official notification at 18:57 on 3 June that we would not be included on the 4 June flight. The BHC advised us on 3 June 2020 to resubmit the same information that we had submitted on 14 April to the Coronavirus Immigration Helpline. We did this on the same day. I replied to a tweet by BHC on the 17 June 2020 requesting that expired vignettes be treated as a matter of urgency - I received no response. On 18 June 2020 I tweeted Nigel Casey and Ben Llewellyn asking for clarity on who would be issuing the extended vignettes, as TLS said that they did not have the authority to do it despite the BHC saying that our vignettes could not be processed as TLS were closed - I received no response. On 22 June I responded to the BHC's announcement that Visa application centres would be reopening, and received a response from Ben Llewellyn - unfortunately his response was just telling me to submit my information to Coronavirus Immigration Centre which I had already done on 14 April and 3 June 2020. I explained this to him, but received no further response. On the 29 June the BHC posted the exact same information about the visa centres opening. When I asked how long it would take to reprint our extended vignettes I received no response. On 1 July 2020, I once again asked the BHC, Nigel Casey and Ben Llewellyn how long it would take to receive our extended vignettes - I received no response. I tweeted again, requesting the same information on 21 July, 23 July and 1 August; but received no reply to any of my tweets. The BHC then told us to submit our passports at our local TLS. We did this on 8 July 2020 at the Durban branch. To date, we have received no correspondence with regards to where our passports are, the process that is going to be followed, or the expected time frame. On 3 August I tweeted the BHC and Nigel Casey a print screen showing that new AV applicants were receiving their visas within 2 weeks of applying; but we were receiving no information on our extended vignettes. The BHC responded with exactly the same message that they had tweeted 15 days earlier stating that they were treating the issue as a matter of urgency. The lack of service and the lack of communication that we have received from the BHC has been absolutely shocking. I certainly would not recommend any British National to turn to them when in need. This matter has been going on for almost 5 months, and we still do not have time frames or answers. Our vignette extensions required no vetting, as this was all done when we originally applied for our visas, so I don't understand why a vignette reprint needs so many submissions and takes so long to complete.
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