BB
Burger Box Roadhouse
Unclaimed Business
BB
Burger Box Roadhouse
Unclaimed Business
7 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Review Distribution
2.6|7 Reviews
May '25 - Apr '26
5(28.6%)
4(14.3%)
3(0%)
2(0%)
1(57.1%)
5(28.6%)
4(14.3%)
3(0%)
2(0%)
1(57.1%)
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLM
Louise M
1 reviews | Active since Jan 2020
13 Mar 2026, 19:55
Bad old food and ****roaches.
Deeply disappointed in food quelity, service and hygiene. The mushroom sauce smelled like rotten feet, there was almost no sauce on the burger (i checked the sauce because the last one had almost no sauce on it the last time we were there) and the lettice looked like it was from a few days ago. ( Checked the mushroom sauce because when I ordered I told the waiter last time the burger was dry and then found the green goo that resembled lettice at the bottom) The burger was clearly prepared a few days ago and represented as fresh. The waiter never checked the sauce as I requested and presented me with an old burger. It was old and smelled sour. The chips was reheated and not fresh. We got milkshakes and one of the strawes had a ****roach in it. The waiter took the food away after I showed him the burger is old and no one came to follow up until I asked to speak to someone. Mananger came and said he knew nothing it was the other manager who just left. Lame excuses and bad service. I am so put of I wil not return. We spent over R800 after the burger was removed on pizza and drinks for the kids. Totally not worth going back. I left without eating. Dont think their hygiene is any good. Last time my husb had diaree after we were there from a snitchel. It was also mushroom sauce on a pork snitchel. We brushed it off, but now we know the food is unsafe.
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Louise M
1 reviews | Active since Jan 2020
13 Mar 2026, 19:55
Bad old food and ****roaches.
Deeply disappointed in food quelity, service and hygiene. The mushroom sauce smelled like rotten feet, there was almost no sauce on the burger (i checked the sauce because the last one had almost no sauce on it the last time we were there) and the lettice looked like it was from a few days ago. ( Checked the mushroom sauce because when I ordered I told the waiter last time the burger was dry and then found the green goo that resembled lettice at the bottom) The burger was clearly prepared a few days ago and represented as fresh. The waiter never checked the sauce as I requested and presented me with an old burger. It was old and smelled sour. The chips was reheated and not fresh. We got milkshakes and one of the strawes had a ****roach in it. The waiter took the food away after I showed him the burger is old and no one came to follow up until I asked to speak to someone. Mananger came and said he knew nothing it was the other manager who just left. Lame excuses and bad service. I am so put of I wil not return. We spent over R800 after the burger was removed on pizza and drinks for the kids. Totally not worth going back. I left without eating. Dont think their hygiene is any good. Last time my husb had diaree after we were there from a snitchel. It was also mushroom sauce on a pork snitchel. We brushed it off, but now we know the food is unsafe.
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Anel B
1 reviews | Active since Jan 2020
3 Feb 2026, 12:23
Burger Box Roadhouse blew us away!
Roadhouses is going out of fashion and you never know what to expect, but we were proven so wrong. We visited Burger Box Roadhouse in Krugersdorp for curry and rice, a menu item disappearing so fast from menus everywhere. We were served by a great waiter, giving us advise on the portions. We ordered milk shakes and I was getting worried where we going to place them in the car. Here our waiter arrive with our food and milk shakes in a box, neatly packed and ready to go. Price, cheap Quality of the food - excellent will not give justice Speed - you think you still going to admire the view, then your order is ready. All that is left is to go and try the Sunday carvery and we might have found our new food destination shop.
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Anel B
1 reviews | Active since Jan 2020
3 Feb 2026, 12:23
Burger Box Roadhouse blew us away!
Roadhouses is going out of fashion and you never know what to expect, but we were proven so wrong. We visited Burger Box Roadhouse in Krugersdorp for curry and rice, a menu item disappearing so fast from menus everywhere. We were served by a great waiter, giving us advise on the portions. We ordered milk shakes and I was getting worried where we going to place them in the car. Here our waiter arrive with our food and milk shakes in a box, neatly packed and ready to go. Price, cheap Quality of the food - excellent will not give justice Speed - you think you still going to admire the view, then your order is ready. All that is left is to go and try the Sunday carvery and we might have found our new food destination shop.
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Replies (0)JO
Johan O
1 reviews | Active since Jan 2020
19 Jan 2026, 15:07
Big disappointment
A slice of Sunday roast beef was provided while rump steak was order. The Sunday lunch was un-eatable I understand that the Krugersdorp branch is under new management. They can just as well close their doors completely with quality food like this it will in any case not take long
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Johan O
1 reviews | Active since Jan 2020
19 Jan 2026, 15:07
Big disappointment
A slice of Sunday roast beef was provided while rump steak was order. The Sunday lunch was un-eatable I understand that the Krugersdorp branch is under new management. They can just as well close their doors completely with quality food like this it will in any case not take long
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Odi M
1 reviews | Active since Jan 2020
8 Oct 2025, 12:42
Burger box Sinoville
I ordered the big box ribs and besides the ribs being cold the chips were horrible. I think there were even rotten and we had to throw them away. They had an after taste like they keep on reusing oil. Never again
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Odi M
1 reviews | Active since Jan 2020
8 Oct 2025, 12:42
Burger box Sinoville
I ordered the big box ribs and besides the ribs being cold the chips were horrible. I think there were even rotten and we had to throw them away. They had an after taste like they keep on reusing oil. Never again
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joanne S
1 reviews | Active since Jan 2020
28 Feb 2025, 17:51
Burger lane roadhouse birchleigh
Horrible Experience – Rotten Meat & Terrible Management We ordered two burgers, and when they arrived, they looked delicious. However, to our utter disappointment, both beef patties were off—the smell was dreadful and immediately made us nauseous. We called the waitress and explained that the patties were clearly rotten. She apologized and took our plates back. We also requested to speak with the manager, but instead of coming over, the waitress told us she would speak to him on our behalf. When we later asked for the bill, we expected at least an apology from the manager. Instead, to our shock, the waitress informed us that the manager claimed there was “nothing wrong” with the burgers and that the meat was “fresh.” This was beyond frustrating, considering how awful the smell was. We left hungry and nauseous, disgusted by both the food and the complete lack of customer service. This is utterly unacceptable, and we will never return. Sorry to say, but Burger Lane Roadhouse in Birchleigh, Kempton Park, has lost our business for good. We will not recommend this place to anyone. Terrible management, awful experience.
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joanne S
1 reviews | Active since Jan 2020
28 Feb 2025, 17:51
Burger lane roadhouse birchleigh
Horrible Experience – Rotten Meat & Terrible Management We ordered two burgers, and when they arrived, they looked delicious. However, to our utter disappointment, both beef patties were off—the smell was dreadful and immediately made us nauseous. We called the waitress and explained that the patties were clearly rotten. She apologized and took our plates back. We also requested to speak with the manager, but instead of coming over, the waitress told us she would speak to him on our behalf. When we later asked for the bill, we expected at least an apology from the manager. Instead, to our shock, the waitress informed us that the manager claimed there was “nothing wrong” with the burgers and that the meat was “fresh.” This was beyond frustrating, considering how awful the smell was. We left hungry and nauseous, disgusted by both the food and the complete lack of customer service. This is utterly unacceptable, and we will never return. Sorry to say, but Burger Lane Roadhouse in Birchleigh, Kempton Park, has lost our business for good. We will not recommend this place to anyone. Terrible management, awful experience.
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