Burst Digital
Claimed Business
Burst Digital
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Business & Legal Services
#10NPS Score
0Unlikely
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Irma N
1 reviews | Active since Jan 2020
2 Aug 2024, 08:55
Burst Digital worst service
In 2021, we (JV Electrical) engaged Burst Digital to design a website for our company. Unfortunately, despite full payment and repeated attempts to contact your team, the website has never been finalized. Additionally, the contact phone number we have has changed, and we have received no further feedback from your side. Given the lack of progress and communication, we request a reimbur*****t of at least 75% of the payment made. This situation has been incredibly disappointing and far from the level of service we expected. We hope to resolve this matter amicably and promptly. Thank you for your attention to this issue.
Helpful (0)
|Replies (0)IN
Irma N
1 reviews | Active since Jan 2020
2 Aug 2024, 08:55
Burst Digital worst service
In 2021, we (JV Electrical) engaged Burst Digital to design a website for our company. Unfortunately, despite full payment and repeated attempts to contact your team, the website has never been finalized. Additionally, the contact phone number we have has changed, and we have received no further feedback from your side. Given the lack of progress and communication, we request a reimbur*****t of at least 75% of the payment made. This situation has been incredibly disappointing and far from the level of service we expected. We hope to resolve this matter amicably and promptly. Thank you for your attention to this issue.
0
Replies (0)FS
FA S
1 reviews | Active since Jan 2020
4 Nov 2020, 09:34
deleted backups before restoration
As a company who deal with many clients, we receive many Emails in order to do our work. We stored a backup of these emails at Burstdigital. the size of our backup grew extremely large. We got a computer virus from a corrupted email that caused the company to loose important data and we had to request for our backup to be restored and also be moved to a provider that offers more backup space. A link was sent to us to retrieve out backup via weshare but the link expired before we could attend to the restoration, when we requested another link we were told that our backup has already been deleted.
Helpful (0)
|Replies (0)FS
FA S
1 reviews | Active since Jan 2020
4 Nov 2020, 09:34
deleted backups before restoration
As a company who deal with many clients, we receive many Emails in order to do our work. We stored a backup of these emails at Burstdigital. the size of our backup grew extremely large. We got a computer virus from a corrupted email that caused the company to loose important data and we had to request for our backup to be restored and also be moved to a provider that offers more backup space. A link was sent to us to retrieve out backup via weshare but the link expired before we could attend to the restoration, when we requested another link we were told that our backup has already been deleted.
0
Replies (0)