TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
BuyMo Group has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked BuyMo Group across 10 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
@buymo has the worst service, period. The moment you’ve paid, they completely disappear. No responses on WhatsApp, no returned calls, no replies to emails... nothing. So what now? Must we drive all the way from Kleinmonde to Johannesburg just to be acknowledged? This is absolute bull**** and totally unacceptable.
1 reviews | Active since Jan 2020
@buymo has the worst service, period. The moment you’ve paid, they completely disappear. No responses on WhatsApp, no returned calls, no replies to emails... nothing. So what now? Must we drive all the way from Kleinmonde to Johannesburg just to be acknowledged? This is absolute bull**** and totally unacceptable.
1 reviews | Active since Jan 2020
Im wondering if this company turned into a ****. I have received nothing but awesome service and product over the past years, this year suddenly things changed. Website went down, came up again and we placed a R10k order in August. I have tried 13 whatsapp messages to find a order update, we have made daily phone calls to the landline and cell number for the past 2 weeks but not answer. We received an email about 10 days ago to say order is completed, awaiting courier collection (we paid extra for the overnight faster shipping method).....nothing.....no reply on emails either.
1 reviews | Active since Jan 2020
Im wondering if this company turned into a ****. I have received nothing but awesome service and product over the past years, this year suddenly things changed. Website went down, came up again and we placed a R10k order in August. I have tried 13 whatsapp messages to find a order update, we have made daily phone calls to the landline and cell number for the past 2 weeks but not answer. We received an email about 10 days ago to say order is completed, awaiting courier collection (we paid extra for the overnight faster shipping method).....nothing.....no reply on emails either.
1 reviews | Active since Jan 2020
I am writing to express my disappointment with the way my order has been handled by your business.Not only have I not received the reprinted items to this day, but my original order also took significantly longer to complete than the timeframe promised on your website. The communication is very bad and inconsistent
1 reviews | Active since Jan 2020
I am writing to express my disappointment with the way my order has been handled by your business.Not only have I not received the reprinted items to this day, but my original order also took significantly longer to complete than the timeframe promised on your website. The communication is very bad and inconsistent
1 reviews | Active since Jan 2020
I love everything about this team. Professionalism, quality hoodies, fast delivery time, always available to assist. I cannot say anything bad about them. They've helped me grow my small business over the months and my confidence in them is very high. Great team doing great work.
1 reviews | Active since Jan 2020
I love everything about this team. Professionalism, quality hoodies, fast delivery time, always available to assist. I cannot say anything bad about them. They've helped me grow my small business over the months and my confidence in them is very high. Great team doing great work.
1 reviews | Active since Jan 2020
I have been working with them for over a year now and I must say their service improvement is super impressive. I think Buymo is still going to grow to what they need to be, I'm already impressed with their service and their quality. They might be a force to be reckoned with. I'm an extremely happy and loyal customer. Highly rooting for this company.
1 reviews | Active since Jan 2020
I have been working with them for over a year now and I must say their service improvement is super impressive. I think Buymo is still going to grow to what they need to be, I'm already impressed with their service and their quality. They might be a force to be reckoned with. I'm an extremely happy and loyal customer. Highly rooting for this company.
1 reviews | Active since Jan 2020
I think these guys need a bit of credit too. I had bought some golfers and a hoodie on this website. Initially had issues with pick up points but after communication with the team everything was sorted out and I received my order and was very pleased with service as well as quality. I will definitely make a purchase again soon. Keep your head up BuyMo. Don't let the haters get you down rather let them make you stronger.
1 reviews | Active since Jan 2020
I think these guys need a bit of credit too. I had bought some golfers and a hoodie on this website. Initially had issues with pick up points but after communication with the team everything was sorted out and I received my order and was very pleased with service as well as quality. I will definitely make a purchase again soon. Keep your head up BuyMo. Don't let the haters get you down rather let them make you stronger.
1 reviews | Active since Jan 2020
Placed an order for t-shirts, We only received half of the order. We tried emailing them and we are ignored. You cant get through to any of their numbers as well. Their website is very deceiving. They dont leave a contact name so you dont know who you're emailing. The most unprofessional company!
1 reviews | Active since Jan 2020
Placed an order for t-shirts, We only received half of the order. We tried emailing them and we are ignored. You cant get through to any of their numbers as well. Their website is very deceiving. They dont leave a contact name so you dont know who you're emailing. The most unprofessional company!
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