CH
Cad House
Unclaimed Business
CH
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIG
Ian G
1 reviews | Active since Jan 2020
21 Mar 2017, 14:17
DISHONEST
<p>Cad House leaves no doubt that it functions in a dishonest and deceiving way in regard to openness about their warranties. I bought a 3D printer from them through Takealot with no indication on their (Cad House) invoice to the warranty period. At the same time they stated on another site that the product has a 1 year warrantee (I have the site image). The product broke inside 1 year and suddenly they stated the warranty is only 6 months. They will not repair the product if I do not pay for the repairs but the only proof they have given up till now is from the mouth (nothing official on paper), while on BidorBuy they stated clearly: “Warranty Type: Manufacturer One Year” They are not trustworthy. The proof of a company is in their honesty and is defined by the honest information they supply to their clients and correcting their mistakes when they are realized. Sorry CAD House, but that is dishonest and deceitful!</p>
Helpful (0)
|Replies (0)IG
Ian G
1 reviews | Active since Jan 2020
21 Mar 2017, 14:17
DISHONEST
<p>Cad House leaves no doubt that it functions in a dishonest and deceiving way in regard to openness about their warranties. I bought a 3D printer from them through Takealot with no indication on their (Cad House) invoice to the warranty period. At the same time they stated on another site that the product has a 1 year warrantee (I have the site image). The product broke inside 1 year and suddenly they stated the warranty is only 6 months. They will not repair the product if I do not pay for the repairs but the only proof they have given up till now is from the mouth (nothing official on paper), while on BidorBuy they stated clearly: “Warranty Type: Manufacturer One Year” They are not trustworthy. The proof of a company is in their honesty and is defined by the honest information they supply to their clients and correcting their mistakes when they are realized. Sorry CAD House, but that is dishonest and deceitful!</p>
0
Replies (0)IG
Ian G
1 reviews | Active since Jan 2020
21 Mar 2017, 14:12
DISHONEST
<p>DISHONEST</p> <p>Cad House leaves no doubt that it functions in a dishonest and deceiving way. I bought a product with no indication on their invoice to the warranty period. At the same time they stated on another site that the product has a 1 year warrantee (I have the site image). The product broke inside 1 year and suddenly they stated the warranty is only 6 months. They will not repair the product if I do not pay for the repairs but the only proof they have given up till now is from the mouth (nothing official on paper), while on BidorBuy they stated clearly: “Warranty Type: Manufacturer One Year” They are not trustworthy. The proof of a company is in their honesty and is defined by the honest information they supply to their clients and correcting their mistakes when they are realized. Sorry CAD House, but you are dishonest and deceitful!</p>
Helpful (0)
|Replies (0)IG
Ian G
1 reviews | Active since Jan 2020
21 Mar 2017, 14:12
DISHONEST
<p>DISHONEST</p> <p>Cad House leaves no doubt that it functions in a dishonest and deceiving way. I bought a product with no indication on their invoice to the warranty period. At the same time they stated on another site that the product has a 1 year warrantee (I have the site image). The product broke inside 1 year and suddenly they stated the warranty is only 6 months. They will not repair the product if I do not pay for the repairs but the only proof they have given up till now is from the mouth (nothing official on paper), while on BidorBuy they stated clearly: “Warranty Type: Manufacturer One Year” They are not trustworthy. The proof of a company is in their honesty and is defined by the honest information they supply to their clients and correcting their mistakes when they are realized. Sorry CAD House, but you are dishonest and deceitful!</p>
0
Replies (0)JW
Jevon W
1 reviews | Active since Jan 2020
8 Jun 2015, 15:14
CAD House repeatably fails to deliver on promises.
On the 8th of May I placed an order for 4 spools of 3D printing filament from CAD House cc [URL Removed] aka Fabric 8. <br> <br> The website lists the quantities of stock per item to prevent ordering an item which is out of stock.<br> <br> All four items on my order were in stock, confirmed by the site, I proceeded to place the order and pay for said items.<br> <br> Shortly after I order I receive a mail stating that 3 out of the 4 items are not in stock and would I like to chose alternatives or wait 2-3 weeks for the stock to arrive.<br> <br> I respond, by asking for a refund instead as 75% of my order is not available!<br> <br> The Sales representative Jo-Anne forwards the request to Praneil the operations manager (who appears to be working for another company based off of his email address @saharasystems) <br> <br> The operations manager states that stock will arrive in one week, and asks if I want to wait, I decline the offer to wait for the stock as I really don't have the time to wait for stock to arrive.<br> <br> Many emails, many promises and many days go by and to date one month later nothing has changed, I still have not received any refund from CAD House/Fabric8.<br> <br> This is unacceptable.
Helpful (0)
|Replies (0)JW
Jevon W
1 reviews | Active since Jan 2020
8 Jun 2015, 15:14
CAD House repeatably fails to deliver on promises.
On the 8th of May I placed an order for 4 spools of 3D printing filament from CAD House cc [URL Removed] aka Fabric 8. <br> <br> The website lists the quantities of stock per item to prevent ordering an item which is out of stock.<br> <br> All four items on my order were in stock, confirmed by the site, I proceeded to place the order and pay for said items.<br> <br> Shortly after I order I receive a mail stating that 3 out of the 4 items are not in stock and would I like to chose alternatives or wait 2-3 weeks for the stock to arrive.<br> <br> I respond, by asking for a refund instead as 75% of my order is not available!<br> <br> The Sales representative Jo-Anne forwards the request to Praneil the operations manager (who appears to be working for another company based off of his email address @saharasystems) <br> <br> The operations manager states that stock will arrive in one week, and asks if I want to wait, I decline the offer to wait for the stock as I really don't have the time to wait for stock to arrive.<br> <br> Many emails, many promises and many days go by and to date one month later nothing has changed, I still have not received any refund from CAD House/Fabric8.<br> <br> This is unacceptable.
0
Replies (0)