Canvas and Gifts
Unclaimed Business
|1.5|15 Reviews (last 12 months)|This business does not respond to reviews
Canvas and Gifts
Unclaimed Business
|1.5
15 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Canvas and Gifts is facing significant customer experience challenges, with a recurring theme of severely delayed orders extending well beyond the advertised three to five business day turnaround. Customers consistently mention unresponsive communication across phone, email, and WhatsApp, alongside frustrations around refund refusals and missing items from bulk orders. While a smaller group of customers praise the stunning canvas quality and beautiful packaging when orders do arrive, the dominant sentiment reflects disappointment, particularly around festive season gifting where promised deadlines were not honoured.
Performance(last 12 months):
Trustindex Rating
2.4TrustIndex
2.4
Review Distribution
1.5|15 Reviews
Jul '25 - Jun '26
Recent reviews (15)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIL
Itumeleng L
1 reviews | Active since Jan 2020
7 May 2026, 10:19
R700 A0 Canvas - Subject cropped, No mockup, Refused refund or reprint
I ordered A0 Canvas for R700, received it with head, hands and legs cropped off. No mockup was sent for approval despite the imagine being square vs rectangular. Company refused to reprint or refund, rep**** "Have a nice day" when i complained which i found very rude and unprofessional.
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Itumeleng L
1 reviews | Active since Jan 2020
7 May 2026, 10:19
R700 A0 Canvas - Subject cropped, No mockup, Refused refund or reprint
I ordered A0 Canvas for R700, received it with head, hands and legs cropped off. No mockup was sent for approval despite the imagine being square vs rectangular. Company refused to reprint or refund, rep**** "Have a nice day" when i complained which i found very rude and unprofessional.
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Replies (0)PS
KS
KARIN S
1 reviews | Active since Jan 2020
11 Feb 2026, 07:49
Delayed shipment
I ordered 3 canvases on 19 January and still have not received any delivery. Very unresponsive on whatsapp - when I demanded I want to cancel and be refunded, I was told it is already processed.... another week later and still nothing :-(
Helpful (0)
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KARIN S
1 reviews | Active since Jan 2020
11 Feb 2026, 07:49
Delayed shipment
I ordered 3 canvases on 19 January and still have not received any delivery. Very unresponsive on whatsapp - when I demanded I want to cancel and be refunded, I was told it is already processed.... another week later and still nothing :-(
0
Replies (0)TA
Tania A
1 reviews | Active since Jan 2020
27 Jan 2026, 08:19
*****sters / ****mers - BEWARE !
Also have the worst experience with them. Paid for my order on the 5th of December 2025! And still up until today, the 26th of January 2026, still I have NO communication from them, nobody answers the phone. They don't respond to emails. I will NEVER purchase anything from these "*****sters" again. Beware of these ****mers!
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Tania A
1 reviews | Active since Jan 2020
27 Jan 2026, 08:19
*****sters / ****mers - BEWARE !
Also have the worst experience with them. Paid for my order on the 5th of December 2025! And still up until today, the 26th of January 2026, still I have NO communication from them, nobody answers the phone. They don't respond to emails. I will NEVER purchase anything from these "*****sters" again. Beware of these ****mers!
0
Replies (0)TM
Thapelo M
1 reviews | Active since Jan 2020
24 Jan 2026, 12:13
****mer Business
I’m so annoyed at the fact that this people don’t care about their customers, it’s been 23 days waiting for my orders. They don’t answer their phones and they **** and said they are dealing with a lot of orders. I want my money back
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Thapelo M
1 reviews | Active since Jan 2020
24 Jan 2026, 12:13
****mer Business
I’m so annoyed at the fact that this people don’t care about their customers, it’s been 23 days waiting for my orders. They don’t answer their phones and they **** and said they are dealing with a lot of orders. I want my money back
0
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Maureen D
1 reviews | Active since Jan 2020
21 Jan 2026, 17:53
Bad customer service and dishonest Although my canvas came out stunning the service was **********
Bad customer service and dishonest Although my canvas came out stunning the service was **********. It took six weeks for me to get my canvas and Canvas and Gifts responded once (in which they dishonestly stated that my canvas had been printed and would be assembled soon) to my queries about my order in the last week. I had to show up in person at their shop and demand that I get my canvas today, and only then did they actually print my canvas. I would not recommend this business.
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Maureen D
1 reviews | Active since Jan 2020
21 Jan 2026, 17:53
Bad customer service and dishonest Although my canvas came out stunning the service was **********
Bad customer service and dishonest Although my canvas came out stunning the service was **********. It took six weeks for me to get my canvas and Canvas and Gifts responded once (in which they dishonestly stated that my canvas had been printed and would be assembled soon) to my queries about my order in the last week. I had to show up in person at their shop and demand that I get my canvas today, and only then did they actually print my canvas. I would not recommend this business.
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Replies (0)JM