CA
Canvas and Gifts
Unclaimed Business
CA
AI Review Summary
Based on recent customer reviews, Canvas and Gifts faces significant criticism around delayed deliveries and poor communication. Customers consistently report waiting weeks beyond the advertised 3 to 5 business day timeframe, with many unable to reach the business via phone, email, or WhatsApp. Several reviewers have requested refunds after prolonged silence. A lack of order tracking and dishonest status updates further erode trust. While a small number of customers praise the stunning quality of the canvas prints and packaging, the overwhelmingly negative feedback around fulfilment and responsiveness overshadows product quality.
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.5|15 Reviews
Jun '25 - May '26
5(14.3%)
4(0%)
3(0%)
2(0%)
1(85.7%)
5(14.3%)
4(0%)
3(0%)
2(0%)
1(85.7%)
Frequently Asked Questions About Canvas and Gifts
Based on recent customer reviews, Canvas and Gifts faces significant criticism around delayed deliveries and poor communication. Customers consistently report waiting weeks beyond the advertised 3 to 5 business day timeframe, with many unable to reach the business via phone, email, or WhatsApp. Several reviewers have requested refunds after prolonged silence. A lack of order tracking and dishonest status updates further erode trust. While a small number of customers praise the stunning quality of the canvas prints and packaging, the overwhelmingly negative feedback around fulfilment and responsiveness overshadows product quality.
Canvas and Gifts has a TrustIndex of 0 out of 10 on Hellopeter, based on 15 reviews in the last 12 months. Hellopeter has tracked Canvas and Gifts across 20 total reviews. How is the TrustIndex calculated? →
Recent reviews (15)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePS
KS
KARIN S
1 reviews | Active since Jan 2020
11 Feb 2026, 07:49
Delayed shipment
I ordered 3 canvases on 19 January and still have not received any delivery. Very unresponsive on whatsapp - when I demanded I want to cancel and be refunded, I was told it is already processed.... another week later and still nothing :-(
Helpful (0)
|Replies (0)KS
KARIN S
1 reviews | Active since Jan 2020
11 Feb 2026, 07:49
Delayed shipment
I ordered 3 canvases on 19 January and still have not received any delivery. Very unresponsive on whatsapp - when I demanded I want to cancel and be refunded, I was told it is already processed.... another week later and still nothing :-(
0
Replies (0)TA
Tania A
1 reviews | Active since Jan 2020
27 Jan 2026, 08:19
*****sters / ****mers - BEWARE !
Also have the worst experience with them. Paid for my order on the 5th of December 2025! And still up until today, the 26th of January 2026, still I have NO communication from them, nobody answers the phone. They don't respond to emails. I will NEVER purchase anything from these "*****sters" again. Beware of these ****mers!
Helpful (0)
|Replies (0)TA
Tania A
1 reviews | Active since Jan 2020
27 Jan 2026, 08:19
*****sters / ****mers - BEWARE !
Also have the worst experience with them. Paid for my order on the 5th of December 2025! And still up until today, the 26th of January 2026, still I have NO communication from them, nobody answers the phone. They don't respond to emails. I will NEVER purchase anything from these "*****sters" again. Beware of these ****mers!
0
Replies (0)TM
Thapelo M
1 reviews | Active since Jan 2020
24 Jan 2026, 12:13
****mer Business
I’m so annoyed at the fact that this people don’t care about their customers, it’s been 23 days waiting for my orders. They don’t answer their phones and they **** and said they are dealing with a lot of orders. I want my money back
Helpful (0)
|Replies (0)TM
Thapelo M
1 reviews | Active since Jan 2020
24 Jan 2026, 12:13
****mer Business
I’m so annoyed at the fact that this people don’t care about their customers, it’s been 23 days waiting for my orders. They don’t answer their phones and they **** and said they are dealing with a lot of orders. I want my money back
0
Replies (0)LM
MD
Maureen D
1 reviews | Active since Jan 2020
21 Jan 2026, 17:53
Bad customer service and dishonest Although my canvas came out stunning the service was **********
Bad customer service and dishonest Although my canvas came out stunning the service was **********. It took six weeks for me to get my canvas and Canvas and Gifts responded once (in which they dishonestly stated that my canvas had been printed and would be assembled soon) to my queries about my order in the last week. I had to show up in person at their shop and demand that I get my canvas today, and only then did they actually print my canvas. I would not recommend this business.
Helpful (0)
|Replies (0)MD
Maureen D
1 reviews | Active since Jan 2020
21 Jan 2026, 17:53
Bad customer service and dishonest Although my canvas came out stunning the service was **********
Bad customer service and dishonest Although my canvas came out stunning the service was **********. It took six weeks for me to get my canvas and Canvas and Gifts responded once (in which they dishonestly stated that my canvas had been printed and would be assembled soon) to my queries about my order in the last week. I had to show up in person at their shop and demand that I get my canvas today, and only then did they actually print my canvas. I would not recommend this business.
0
Replies (0)JM
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