CB
Capellos boksburg
Unclaimed Business
CB
Capellos boksburg
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSK
Samu K
1 reviews | Active since Jan 2020
14 Dec 2024, 09:12
Poor management and Poor service
I am writing to express my disappointment and frustration with the service I received at Capellos Boksburg. On multiple occasions, I have experienced unprofessional behavior from the security personnel and management. Six months ago, I reported an incident where a security guard made me feel uncomfortable. Despite my complaint, the issue was not adequately addressed. In fact, the same security guard later physically assaulted me and chased me out of the premises. Yesterday, December 13, 2024, I visited Capellos Boksburg with my colleagues and was denied entry due to my attire. However, I observed that other patrons wearing similar or even shorter clothing were allowed to enter. I believe this decision was unfair and discriminatory. I hope that you will take my complaint seriously and take necessary steps to address the issues I have raised. I would appreciate a formal apology and assurance that measures will be taken to prevent such incidents in the future. I’m very Disappointed, the management is the worst. People are getting dragged there (they spike drinks for these Nigerians and Congolese guys). How is it gonna stop if the owners they don’t take anything serious.
Helpful (0)
|Replies (0)SK
Samu K
1 reviews | Active since Jan 2020
14 Dec 2024, 09:12
Poor management and Poor service
I am writing to express my disappointment and frustration with the service I received at Capellos Boksburg. On multiple occasions, I have experienced unprofessional behavior from the security personnel and management. Six months ago, I reported an incident where a security guard made me feel uncomfortable. Despite my complaint, the issue was not adequately addressed. In fact, the same security guard later physically assaulted me and chased me out of the premises. Yesterday, December 13, 2024, I visited Capellos Boksburg with my colleagues and was denied entry due to my attire. However, I observed that other patrons wearing similar or even shorter clothing were allowed to enter. I believe this decision was unfair and discriminatory. I hope that you will take my complaint seriously and take necessary steps to address the issues I have raised. I would appreciate a formal apology and assurance that measures will be taken to prevent such incidents in the future. I’m very Disappointed, the management is the worst. People are getting dragged there (they spike drinks for these Nigerians and Congolese guys). How is it gonna stop if the owners they don’t take anything serious.
0
Replies (0)MP
Melvin P
1 reviews | Active since Jan 2020
10 Sept 2024, 07:36
Worst managed restaurant near O.R. Tambo Airport
Rude, unprofessional, and oblivious about customer service. Even some of the management staff, that is if they're not pitside having a smoke instead of ensuring that things are running smoothly inside the restaurant.
Helpful (0)
|Replies (0)MP
Melvin P
1 reviews | Active since Jan 2020
10 Sept 2024, 07:36
Worst managed restaurant near O.R. Tambo Airport
Rude, unprofessional, and oblivious about customer service. Even some of the management staff, that is if they're not pitside having a smoke instead of ensuring that things are running smoothly inside the restaurant.
0
Replies (0)