1 reviews | Active since Member
Cappello, Glen Balad, Glen Marais, Kempton Park. I ordered 2 cappuccinos. One for me and the other for my guest. Then I looked at the breakfast menu and ordered 2 breakfasts. These breakfasts include cappuccinos in their price.
Instead of including the cappuccinos I ordered as those which come with the breakfast they proceeded to charge me for the cappuccinos seperately.
So I ended up paying for 4 cappuccinos. The 2 we had and the ones which come with the breakfast.
I should NOT have been charged EXTRA for the cappuccinos as cappuccinos are included in the breakfast.
The waiter should have used his brain. When someone order a cappuccino and then orders a breakfast which includes a cappuccino in the price. Any right minded person and restaurant would consider the cappuccinos he ordered as those which are included in the breakfast.
Is this greed or just incompetence?