DK
Danie K
Active since Mar 2017
4
Reviews
0
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Reviews
4 reviews8 months ago
Cappello restaurant Kempton Park OVERCHARGE
Cappello, Glen Balad, Glen Marais, Kempton Park. I ordered 2 cappuccinos. One for me and the other for my guest. Then I looked at the breakfast menu and ordered 2 breakfasts. These breakfasts include cappuccinos in their price. Instead of including the cappuccinos I ordered as those which come with the breakfast they proceeded to charge me for the cappuccinos seperately. So I ended up paying for 4 cappuccinos. The 2 we had and the ones which come with the breakfast. I should NOT have been charged EXTRA for the cappuccinos as cappuccinos are included in the breakfast. The waiter should have used his brain. When someone order a cappuccino and then orders a breakfast which includes a cappuccino in the price. Any right minded person and restaurant would consider the cappuccinos he ordered as those which are included in the breakfast. Is this greed or just incompetence?
0 replies
55 months ago
RAIN fails once again to deliver service
It has now been more than a week since I returned the faulty RAIN router. And once again, Rain is not taking the time out of their "busy" schedule to contact me or inform me when my refund will be deposited. Reference number COL17416849 Collection date 2021/10/13 This is exactly why i ended my subscription to the failing RAIN service because of a total lack or willingness to address issues and communicate with their now (im sure) dwindling client base. Unaccessible
371 replies
55 months ago
No service & no customer service from RAIN
I would have given RAIN zero stars if there was that option. My router stopped working, only the power light was on and no 4 or 5G light. Over a period of 4 days I got nowhere in dealing with RAIN to solve the issue. The last email I sent to the "tech" department was not even answered. I requested to speak to a manager and never got the "call back". I later demanded to speak to a manager as I was getting nowhere. Again, nobody bothered to return my call and resolve the issue. An ultimatum that I was going to cancel my contract unless I received a call from a manager or someone in charge didn't seem to bother them at all as, once again, a manager never bothered to call me back. I therefore canceled my RAIN subscription. This is a clear example of a company that doesn't know what good customer service is. Maybe they are making too much money and don't care whether they lose customers.
530 replies
111 months ago
CNA-No Satisfaction guaranteed!
<p>Bought a cell phone for my elderly mother. Returned it 2 days after purchase with defects. Store did NOT exchance it for new one as is the policy but rather fiddled with it and gave it back to me. I returned there a week later(after exchange period expired)with the initial problem still persisting. THEY POINT BLANK REFUSED to exchange the phone. Something they should have done when i was there the 1st time. Got regional manager on phone and still point blank refused to exchange phone because the 7day exchange period expired. They sent phone to vodacom(for god know what purpose) as i was ensured by the regional manager i would get a new phone from vodacom and it would be 'fast tracked'. Its now 10 days that my elderly mom is without a phone. Really shows CNA's lack of custore satisfaction and inability to think out of the box to help a client elderly mother. </p>
112 replies
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1 Star
4 (100%)