Cappuccinos The Grove Mother’s day Disaster

Cappuccinos The Grove Mother’s day Disaster I took my Mather in law and family to Cappuccinos the Grove to celebrate Mother’s day. Initially the welcoming and seating was good. However we waited almost 1 hour for our food to arrive after complaining. Then the food arrived in peace meal – one at a time. One of the main reasons one eat out is to eat together. So the first ones receiving food had to wait for the rest to arrive whilst their food get cold. My food did not arrive at all. Once again complaining bitterly my food arrives completely COLD. Even the plate was cold and not heated like normal. When I refused to eat cold food and send it back, mandament including the owner made a huge scene about it. They implicated that it was me, the customer that is unreasonable to understand that they are busy. I had to leave the restourant not eating at all. I will show you thousands of Cappuccinos’ invoices to date. Sad to say that they lost a good customer and if they carry on like this they will follow in Spurs food steps soon.