CM
Car Movers South Africa
Unclaimed Business
CM
Car Movers South Africa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMP
Melvin P
1 reviews | Active since Jan 2020
6 Jul 2021, 17:58
Dishonest and Untrustworthy Car Carrier
Contacted this company and,spoke to Pay on Friday to collect my daughter's car. The car was supposed to be collected last week Saturday but was not. We called many times on Saturday and eventually Pat returned the call. We were now promised that the car would be collected today (Tuesday). Again, this has not been done and all our phone calls, voice.messages, as well as email have been ignored. I am now going to the police to open a case against this company. DO NOT use them.
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Melvin P
1 reviews | Active since Jan 2020
6 Jul 2021, 17:58
Dishonest and Untrustworthy Car Carrier
Contacted this company and,spoke to Pay on Friday to collect my daughter's car. The car was supposed to be collected last week Saturday but was not. We called many times on Saturday and eventually Pat returned the call. We were now promised that the car would be collected today (Tuesday). Again, this has not been done and all our phone calls, voice.messages, as well as email have been ignored. I am now going to the police to open a case against this company. DO NOT use them.
0
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Meudgelane B
1 reviews | Active since Jan 2020
19 Jan 2021, 10:01
Happy client 100% - Good, reliable service received.
Good, reliable service received..I am recommending this service with a smile I am a happy client. I will most definilty make use of your service again. Thomas was the driver of the truck who collected and delivered my Bakkie from Knysna to Bloemfontein. He and Pat was in communication with me all the time..Pat responded to my whatssapps whenever I was communicating with her. My bakiie was delivered exactly 5/6 days after payment and I must say ..the moment the money reflected on their statemnts Pat informed me. The staff, especially Thomas and Pat , was efficient, effective and kept me informed , till the day my bakkie was delivered, safely in Bloemfontein. Thanks for great, efficient, effective service and well priced aswel. Thank you Car Movers..Kiran, Pat and Thomas (:-)
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Meudgelane B
1 reviews | Active since Jan 2020
19 Jan 2021, 10:01
Happy client 100% - Good, reliable service received.
Good, reliable service received..I am recommending this service with a smile I am a happy client. I will most definilty make use of your service again. Thomas was the driver of the truck who collected and delivered my Bakkie from Knysna to Bloemfontein. He and Pat was in communication with me all the time..Pat responded to my whatssapps whenever I was communicating with her. My bakiie was delivered exactly 5/6 days after payment and I must say ..the moment the money reflected on their statemnts Pat informed me. The staff, especially Thomas and Pat , was efficient, effective and kept me informed , till the day my bakkie was delivered, safely in Bloemfontein. Thanks for great, efficient, effective service and well priced aswel. Thank you Car Movers..Kiran, Pat and Thomas (:-)
0
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Anonymous
1 reviews | Active since Jan 2020
4 Jan 2021, 09:34
AVOID AT ALL COST
STAY AWAY FROM THIS SERVICE PROVIDER. On 14 December 2020 we paid for a vehicle to be moved from Johannesburg to Cape Town. TO DATE NO SERVICE. Pat does not take our calls, neither does she respond to our e-mails. They have our money, but we are rewarded with complete silence. The car belongs to an employee who relocated with his entire family to Cape Town and are now stranded as a result with high costs incurred to be mobile while a service we paid for had not been delivered as yet? INFURIATING to say the least. Level 3 only prohibits travel during curfew hours NOT daytime travel. That excuse used, does not sail with us.
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Anonymous
1 reviews | Active since Jan 2020
4 Jan 2021, 09:34
AVOID AT ALL COST
STAY AWAY FROM THIS SERVICE PROVIDER. On 14 December 2020 we paid for a vehicle to be moved from Johannesburg to Cape Town. TO DATE NO SERVICE. Pat does not take our calls, neither does she respond to our e-mails. They have our money, but we are rewarded with complete silence. The car belongs to an employee who relocated with his entire family to Cape Town and are now stranded as a result with high costs incurred to be mobile while a service we paid for had not been delivered as yet? INFURIATING to say the least. Level 3 only prohibits travel during curfew hours NOT daytime travel. That excuse used, does not sail with us.
0
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Dorcas S
1 reviews | Active since Jan 2020
31 Oct 2020, 12:10
Awesome serving executed moving a car from JHB - CPT
I would like to say a big thank you to Carmovers SA team for granting me the most exceptional service in moving a car from Jhb - CPT and getting it delivered in 24hrs. From the minute I contacted CarMovers the team was on top of every request. I got my quote and paid. The team jumped in scheduling my car to be picked up. the car was picked up by John on Friday 30th October at 10h30 am, he was professional and answered all the questions I had with regards to being anxious of the car getting to CPT in time. I was kept abreast of the whereabouts of the car across the journey and all queries I had were answered promptly. The car was delivered in Cape Town on 31st October 11h00. approximately 24 hrs later and it was in the same condition with which I handed it over in. For such an anxiety inducing exercise, I found CarMovers team very helpful and reassuring. Thank you thank you thank you
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Dorcas S
1 reviews | Active since Jan 2020
31 Oct 2020, 12:10
Awesome serving executed moving a car from JHB - CPT
I would like to say a big thank you to Carmovers SA team for granting me the most exceptional service in moving a car from Jhb - CPT and getting it delivered in 24hrs. From the minute I contacted CarMovers the team was on top of every request. I got my quote and paid. The team jumped in scheduling my car to be picked up. the car was picked up by John on Friday 30th October at 10h30 am, he was professional and answered all the questions I had with regards to being anxious of the car getting to CPT in time. I was kept abreast of the whereabouts of the car across the journey and all queries I had were answered promptly. The car was delivered in Cape Town on 31st October 11h00. approximately 24 hrs later and it was in the same condition with which I handed it over in. For such an anxiety inducing exercise, I found CarMovers team very helpful and reassuring. Thank you thank you thank you
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DL
Deon L
1 reviews | Active since Jan 2020
10 Sept 2020, 09:46
No service at all
These people take your money, then does not turn up at arranged date. No communication from them. Avoid this company at all cost. They have stolen my money, although they promosed a refund, nothing has happened
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Deon L
1 reviews | Active since Jan 2020
10 Sept 2020, 09:46
No service at all
These people take your money, then does not turn up at arranged date. No communication from them. Avoid this company at all cost. They have stolen my money, although they promosed a refund, nothing has happened
0
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Rene V
1 reviews | Active since Jan 2020
7 Jan 2020, 13:17
Extremely frustrating, rude and unacceptable service. We would NOT recommend this company to anyone for any reason.
At the end of 2019 my boyfriend and I were looking to transport our two cars from CPT to JHB. We wanted the transportation to include insurance - most companies did not include this. After a suggestion to contact Car Movers as they offer insurance, we did. We accepted their quote and we were required to pay the full amount upfront. It was agreed that the cars would be collect on Friday 29 November 2019. The cars were collected on this day but only after 21H00 in the evening. Upon collection, everything was in order and we loaded the cars and saw them off on Friday night the 29 November 2019. The drivers then told us that they would be leaving the very next day, on Saturday, after 2 more collections and that we could expect our cars to be delivered on the Sunday. When Sunday arrived, we had to contact the company in order to get an update on where the cars were - we were then told that it would not be Sunday but in fact Monday. When Monday arrived we had to once again contact them for an update as to where our cars were. We waited the entire day for the cars only to be informed that the cars would actually be arriving on Tuesday morning, 03 December 2019. Tuesday morning came and, yet again, our cars were not delivered. We then had to wait until Tuesday afternoon to receive our cars. When the cars got off the trailer we did an inspection and it was during this inspection that we noticed that the one car had been broken into. The passenger seat was dirty and there were muddy fingerprints on the inside of the door which indicates that somebody had been sitting in the car. The phone charging cable (which was in the glove compartment when the cars were loaded onto the truck) was plugged into the car's power point which further indicates that somebody was sitting in the car and charging their cellphone (the car needs to be switched on in order for the charger to work - only the 2 drivers had access to the car keys). In addition to this, we noticed that a pair of sunglasses, an umbrella, a hand cream, several pens and some lose change were gone and to top it all off x2 packets of sweets were eaten and the empty packets left empty in the car. Upon inspecting the second car, we noticed some things were missing too. The drivers seemed to know nothing about these break ins. Although the company advises that no valuables should be left in the car, and although nothing left in the car and stolen was of great value, it is very upsetting that this invasion of privacy and private property happened. What was more upsetting was the fact that we were told that the cars were on the road the ENTIRE time after they were collected. This information was in fact untrue as the drivers told us that the cars stayed stationary at an Engen garage in Cape Town over the weekend while they waited to collected other cars - this apparently only took place on Sunday. If collection could only happen on Friday, we believe the cars should have been behind a secure gate during all stationary periods. We also do not understand why the cars were not locked in order to prevent something like this from happening. The drivers confirmed that the vehicles were unlocked the entire journey despite the fact that the drivers had the keys and could have locked the cars at any point. We also noticed several small scratches on the Citroen that are not evident on the 'before' photos that we took (some advice - always take 'before' photos!). We then phoned and emailed Car Movers and even sent photos for proof - this was on 03 December 2019. 1 staff member, Pat, whom we had dealt with from the beginning as well as the 2 owners (Kiren and Martin) have been cc'ed into all correspondence. Since then, we have sent over 6 follow up emails - none of which have been replied to. We have called countless times. Initially the calls were answered and excuses of sick staff members were given as a reason for no-one replying to the emails. When following up again, the staff member was rude and put down the phone. Since then, calls have been ignored but when we call on a new number that they do not recognize, the call is answered. Once answered, an excuse is given but nothing in writing and no progress has been made since - it has been over a month now. It seems that no-one at this company has the audacity, dignity and/or respect to reply to customers who have paid in full for a service is simply unacceptable. Our money has been taken and our issue not dealt with. We would strongly advise AGAINST using this company for any purpose.
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Rene V
1 reviews | Active since Jan 2020
7 Jan 2020, 13:17
Extremely frustrating, rude and unacceptable service. We would NOT recommend this company to anyone for any reason.
At the end of 2019 my boyfriend and I were looking to transport our two cars from CPT to JHB. We wanted the transportation to include insurance - most companies did not include this. After a suggestion to contact Car Movers as they offer insurance, we did. We accepted their quote and we were required to pay the full amount upfront. It was agreed that the cars would be collect on Friday 29 November 2019. The cars were collected on this day but only after 21H00 in the evening. Upon collection, everything was in order and we loaded the cars and saw them off on Friday night the 29 November 2019. The drivers then told us that they would be leaving the very next day, on Saturday, after 2 more collections and that we could expect our cars to be delivered on the Sunday. When Sunday arrived, we had to contact the company in order to get an update on where the cars were - we were then told that it would not be Sunday but in fact Monday. When Monday arrived we had to once again contact them for an update as to where our cars were. We waited the entire day for the cars only to be informed that the cars would actually be arriving on Tuesday morning, 03 December 2019. Tuesday morning came and, yet again, our cars were not delivered. We then had to wait until Tuesday afternoon to receive our cars. When the cars got off the trailer we did an inspection and it was during this inspection that we noticed that the one car had been broken into. The passenger seat was dirty and there were muddy fingerprints on the inside of the door which indicates that somebody had been sitting in the car. The phone charging cable (which was in the glove compartment when the cars were loaded onto the truck) was plugged into the car's power point which further indicates that somebody was sitting in the car and charging their cellphone (the car needs to be switched on in order for the charger to work - only the 2 drivers had access to the car keys). In addition to this, we noticed that a pair of sunglasses, an umbrella, a hand cream, several pens and some lose change were gone and to top it all off x2 packets of sweets were eaten and the empty packets left empty in the car. Upon inspecting the second car, we noticed some things were missing too. The drivers seemed to know nothing about these break ins. Although the company advises that no valuables should be left in the car, and although nothing left in the car and stolen was of great value, it is very upsetting that this invasion of privacy and private property happened. What was more upsetting was the fact that we were told that the cars were on the road the ENTIRE time after they were collected. This information was in fact untrue as the drivers told us that the cars stayed stationary at an Engen garage in Cape Town over the weekend while they waited to collected other cars - this apparently only took place on Sunday. If collection could only happen on Friday, we believe the cars should have been behind a secure gate during all stationary periods. We also do not understand why the cars were not locked in order to prevent something like this from happening. The drivers confirmed that the vehicles were unlocked the entire journey despite the fact that the drivers had the keys and could have locked the cars at any point. We also noticed several small scratches on the Citroen that are not evident on the 'before' photos that we took (some advice - always take 'before' photos!). We then phoned and emailed Car Movers and even sent photos for proof - this was on 03 December 2019. 1 staff member, Pat, whom we had dealt with from the beginning as well as the 2 owners (Kiren and Martin) have been cc'ed into all correspondence. Since then, we have sent over 6 follow up emails - none of which have been replied to. We have called countless times. Initially the calls were answered and excuses of sick staff members were given as a reason for no-one replying to the emails. When following up again, the staff member was rude and put down the phone. Since then, calls have been ignored but when we call on a new number that they do not recognize, the call is answered. Once answered, an excuse is given but nothing in writing and no progress has been made since - it has been over a month now. It seems that no-one at this company has the audacity, dignity and/or respect to reply to customers who have paid in full for a service is simply unacceptable. Our money has been taken and our issue not dealt with. We would strongly advise AGAINST using this company for any purpose.
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Agatha D
1 reviews | Active since Jan 2020
22 Dec 2019, 08:02
Went the extra mile
Pleasurably Satisfied Very pleased with their services. After payment car was picked up within 24 hours. I was in a hurry and one guy alone loaded the non-running vehicle on the flatbed in pouring rain. Delivery within a week. Thanks Pat and team.
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Agatha D
1 reviews | Active since Jan 2020
22 Dec 2019, 08:02
Went the extra mile
Pleasurably Satisfied Very pleased with their services. After payment car was picked up within 24 hours. I was in a hurry and one guy alone loaded the non-running vehicle on the flatbed in pouring rain. Delivery within a week. Thanks Pat and team.
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