C
Cardies
Unclaimed Business
C
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Cardies
Cardies has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Cardies across 35 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMM
MILLICENT M
1 reviews | Active since Jan 2020
1 Dec 2025, 07:50
Bad service
I will never patronise Cardies eastrand mall again. The lady called Joyce has so much attitude and doesnt seem to be interested in helping customers. She acted like she was doing me a favour when l am a paying client
Helpful (0)
|Replies (0)MM
MILLICENT M
1 reviews | Active since Jan 2020
1 Dec 2025, 07:50
Bad service
I will never patronise Cardies eastrand mall again. The lady called Joyce has so much attitude and doesnt seem to be interested in helping customers. She acted like she was doing me a favour when l am a paying client
0
Replies (0)RT
Rotondwa T
1 reviews | Active since Jan 2020
15 Sept 2025, 19:10
Apparently my service is an inconvenience at the Cardies Mall@Reds
Cardies is a store I like to patronize as they have cute little trinkets every now and then you can’t just get anyway, and their customer service is usually very pleasing. However this was not the case when I visited Cardies at Mall@Reds on Friday evening. I selected diffuser sticks that were individually priced on the shelf, fully intending to purchase them. However, after the cashier, Jojo, had already rung up my purchase, I was abruptly told by another staff member, Yonisa, that I could not buy them unless I also bought the diffuser. She further remarked that it was an “inconvenience” for her to order the sticks separately, as if fulfilling her responsibilities as a sales assistant was optional. She then instructed Jojo not to sell them to me. This experience was not only unprofessional, but also insulting. As a paying customer, it is not my responsibility to make your staff’s jobs more convenient. If items are displayed with individual prices, I expect to be able to purchase them without being subjected to arbitrary rules or dismissive attitudes. The conduct of your staff was unacceptable, and it has left me questioning Cardies’ commitment to customer service and basic retail standards. I expect a formal explanation of why I was refused a legitimate purchase, and what corrective action will be taken regarding this matter.
Helpful (0)
|Replies (0)RT
Rotondwa T
1 reviews | Active since Jan 2020
15 Sept 2025, 19:10
Apparently my service is an inconvenience at the Cardies Mall@Reds
Cardies is a store I like to patronize as they have cute little trinkets every now and then you can’t just get anyway, and their customer service is usually very pleasing. However this was not the case when I visited Cardies at Mall@Reds on Friday evening. I selected diffuser sticks that were individually priced on the shelf, fully intending to purchase them. However, after the cashier, Jojo, had already rung up my purchase, I was abruptly told by another staff member, Yonisa, that I could not buy them unless I also bought the diffuser. She further remarked that it was an “inconvenience” for her to order the sticks separately, as if fulfilling her responsibilities as a sales assistant was optional. She then instructed Jojo not to sell them to me. This experience was not only unprofessional, but also insulting. As a paying customer, it is not my responsibility to make your staff’s jobs more convenient. If items are displayed with individual prices, I expect to be able to purchase them without being subjected to arbitrary rules or dismissive attitudes. The conduct of your staff was unacceptable, and it has left me questioning Cardies’ commitment to customer service and basic retail standards. I expect a formal explanation of why I was refused a legitimate purchase, and what corrective action will be taken regarding this matter.
0
Replies (0)KS
Kanya S
1 reviews | Active since Jan 2020
13 Apr 2025, 16:32
Very disappointed and distraught, you've lost a customer
On Friday the 11th of April I asked my sister to go buy a rainbow number 7 helium ballon at Cardies inside Mall @ Reds Centurion for my daughter's birthday which was the following day. She got the ballon just after 3pm in the afternoon, we did a bit of shopping and went home. We got home, neatly tied up the ballon and within an hour or so it just burst on it's own. I woke up the morning of the party and went back to the store to request a replacement. I was told it's against their policy and that they cannot assist. This experience almost ruined my daughter's party as you can imagine how devastating this was for her and me. I was given a number to call which is still on voicemail. My thing is, if maybe my daughter was playing with the balloon I would fully own up to her possibly causing the burst. But in this instance nothing happened, the balloon burst a few hours after being bought before we could even make it to my daughter's party. I am truly distraught, atleast sell us good quality products if you are going to be instilling such policies, not this cheap quality that we were sold.
Helpful (0)
|Replies (0)KS
Kanya S
1 reviews | Active since Jan 2020
13 Apr 2025, 16:32
Very disappointed and distraught, you've lost a customer
On Friday the 11th of April I asked my sister to go buy a rainbow number 7 helium ballon at Cardies inside Mall @ Reds Centurion for my daughter's birthday which was the following day. She got the ballon just after 3pm in the afternoon, we did a bit of shopping and went home. We got home, neatly tied up the ballon and within an hour or so it just burst on it's own. I woke up the morning of the party and went back to the store to request a replacement. I was told it's against their policy and that they cannot assist. This experience almost ruined my daughter's party as you can imagine how devastating this was for her and me. I was given a number to call which is still on voicemail. My thing is, if maybe my daughter was playing with the balloon I would fully own up to her possibly causing the burst. But in this instance nothing happened, the balloon burst a few hours after being bought before we could even make it to my daughter's party. I am truly distraught, atleast sell us good quality products if you are going to be instilling such policies, not this cheap quality that we were sold.
0
Replies (0)VD
Vanessa D.
1 reviews | Active since Jan 2020
24 Mar 2025, 21:06
Cardies Greatness, Kindness!!👍
Friendly Staff, Cool Great Stuff In-Store especially Teddy Bear me2u selection wide range. Cool Posters ❤️💯😝
Helpful (0)
|Replies (0)VD
Vanessa D.
1 reviews | Active since Jan 2020
24 Mar 2025, 21:06
Cardies Greatness, Kindness!!👍
Friendly Staff, Cool Great Stuff In-Store especially Teddy Bear me2u selection wide range. Cool Posters ❤️💯😝
0
Replies (0)UU
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PN
Peter N
1 reviews | Active since Jan 2020
22 Feb 2024, 11:13
Cardies and SA Greetings Hire ********s!!!
Multiple individuals including myself were ****** by a man who goes by Providence Cheung and his girlfriend Nonkosi Ashley Nxusani who works for SAGreetings / Cardies. We’ve requested multiple times for an internal investigation as this person is a ********. They have ignored us and so would like people to know that they hire ********s!!
Helpful (0)
|Replies (0)PN
Peter N
1 reviews | Active since Jan 2020
22 Feb 2024, 11:13
Cardies and SA Greetings Hire ********s!!!
Multiple individuals including myself were ****** by a man who goes by Providence Cheung and his girlfriend Nonkosi Ashley Nxusani who works for SAGreetings / Cardies. We’ve requested multiple times for an internal investigation as this person is a ********. They have ignored us and so would like people to know that they hire ********s!!
0
Replies (0)XD
Xolile D
1 reviews | Active since Jan 2020
16 Feb 2024, 14:05
COMPANY HIRES ********S
Her name is Nonkosi Ashley Nxusani who works for SA Greetings as an HR Administrator has a case opened against her and her boyfriend for *****ing people's items at their homes. They pose as guests for Airbnb and then ***** items. The company SA Greetings is doing nothing about it meaning they support ********s
Helpful (0)
|Replies (0)XD
Xolile D
1 reviews | Active since Jan 2020
16 Feb 2024, 14:05
COMPANY HIRES ********S
Her name is Nonkosi Ashley Nxusani who works for SA Greetings as an HR Administrator has a case opened against her and her boyfriend for *****ing people's items at their homes. They pose as guests for Airbnb and then ***** items. The company SA Greetings is doing nothing about it meaning they support ********s
0
Replies (0)