C
Carfin
Claimed Business
C
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#69
in Financial Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePM
Phumelele M
1 reviews | Active since Jan 2020
4 Sept 2024, 08:11
Excellent service from consultant
Excellent service from Maria Simitopoulos, she assisted me in getting a car finance, very professional and the lady is so good that she wants things to be in order especially with the paper work. You excel at serving your customers. Great job!
Helpful (0)
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Phumelele M
1 reviews | Active since Jan 2020
4 Sept 2024, 08:11
Excellent service from consultant
Excellent service from Maria Simitopoulos, she assisted me in getting a car finance, very professional and the lady is so good that she wants things to be in order especially with the paper work. You excel at serving your customers. Great job!
0
Replies (0)JW
JHEANNE W
1 reviews | Active since Jan 2020
13 Nov 2023, 06:45
Motor Financing a SHAM, also incapable of Understanding All due FACTS...
In September I app**** for Vehicle Finance, it came to light that there was bad debt against my name. Just to find that Shaick Shapiro Defries and Associates ********ly kept prescribed debt active against my name for the last 7years. I was told if I can have this removed from my name I should then qualify for Car Finance. It took me two months of daily e-mails, daily telephone calls and constant complaining on Hello Peter. I disputed the listing against my name with TransUnion, Clear Score as well as asking help from the Ombudsman. Finally I received a letter from Shaick Shapiro Defries and Associates that they confirm that the Prescribed debt was to be removed from my name. On Clear Score it also shows that this was removed. To test that the debt was removed from my name I app**** for an account online with Truworths and it was approved. Again I submitted my application for Car Financing, just to be told "oh sorry, but we can not assist you as we look at the amount of missed payments that is listed against your name" I mean really. Your institution instructed to me one I get the debt removed from my name, and I fought for two months with Shaick Shapiro Defries that they have ********ly kept prescribed debt active against my name that has resulted in their ******** act to have month on month recorded as me missing payments. Debt that for the last 7 years I was not even aware of, 7 years of me not willingly missing payments but because I was not aware of this debt. NOW YOUR FIRM TURNS ARROUND and SAYS SORRY BUT WE CANT HELP YOU. You assist people living in rural areas that are higher risk than myself as they can't even fully produce proper proof of residence that is a Lawful requirement as per the FICA Law. But I am ********ly impacted by the Misguided and ******** Management of Prescribed Debt and your not even willing to assist me. No wonder our country is falling a part.
Helpful (0)
|Replies (0)JW
JHEANNE W
1 reviews | Active since Jan 2020
13 Nov 2023, 06:45
Motor Financing a SHAM, also incapable of Understanding All due FACTS...
In September I app**** for Vehicle Finance, it came to light that there was bad debt against my name. Just to find that Shaick Shapiro Defries and Associates ********ly kept prescribed debt active against my name for the last 7years. I was told if I can have this removed from my name I should then qualify for Car Finance. It took me two months of daily e-mails, daily telephone calls and constant complaining on Hello Peter. I disputed the listing against my name with TransUnion, Clear Score as well as asking help from the Ombudsman. Finally I received a letter from Shaick Shapiro Defries and Associates that they confirm that the Prescribed debt was to be removed from my name. On Clear Score it also shows that this was removed. To test that the debt was removed from my name I app**** for an account online with Truworths and it was approved. Again I submitted my application for Car Financing, just to be told "oh sorry, but we can not assist you as we look at the amount of missed payments that is listed against your name" I mean really. Your institution instructed to me one I get the debt removed from my name, and I fought for two months with Shaick Shapiro Defries that they have ********ly kept prescribed debt active against my name that has resulted in their ******** act to have month on month recorded as me missing payments. Debt that for the last 7 years I was not even aware of, 7 years of me not willingly missing payments but because I was not aware of this debt. NOW YOUR FIRM TURNS ARROUND and SAYS SORRY BUT WE CANT HELP YOU. You assist people living in rural areas that are higher risk than myself as they can't even fully produce proper proof of residence that is a Lawful requirement as per the FICA Law. But I am ********ly impacted by the Misguided and ******** Management of Prescribed Debt and your not even willing to assist me. No wonder our country is falling a part.
0
Replies (0)TS
Tebogo S
1 reviews | Active since Jan 2020
24 Feb 2023, 19:31
Carfin
So In 2022 I saw an Twitter advert from carfin selling polo T. S. I of which I felt inlove with it. Wow, to my surprise I never new it will be nightmare. I was based in East London by then & the car got delivered to me, within two(2) months I started noticing defects from the car of which took me back to my interactions with the salesperson saying the car need to go to dekra, mind you I was buying the car under the understanding is still new(that was the 1st red flag I missed. Then the 2nd was that the car need to be resprayed. (damn you me) another red flag I missed. Upon realizing all these when the car was with me i took carfin to MIOSA of which I still have their verdict with me also carfin has with them. Carfin promised to attend to my complains of which to this date they haven't, I've been sending emails to no help. I remember carfin threatening me with lawyers. I even escalated my matter to NCC of which I am still waiting for their assistance. Before buying car from carfin do your research about them.
Helpful (0)
|Replies (0)TS
Tebogo S
1 reviews | Active since Jan 2020
24 Feb 2023, 19:31
Carfin
So In 2022 I saw an Twitter advert from carfin selling polo T. S. I of which I felt inlove with it. Wow, to my surprise I never new it will be nightmare. I was based in East London by then & the car got delivered to me, within two(2) months I started noticing defects from the car of which took me back to my interactions with the salesperson saying the car need to go to dekra, mind you I was buying the car under the understanding is still new(that was the 1st red flag I missed. Then the 2nd was that the car need to be resprayed. (damn you me) another red flag I missed. Upon realizing all these when the car was with me i took carfin to MIOSA of which I still have their verdict with me also carfin has with them. Carfin promised to attend to my complains of which to this date they haven't, I've been sending emails to no help. I remember carfin threatening me with lawyers. I even escalated my matter to NCC of which I am still waiting for their assistance. Before buying car from carfin do your research about them.
0
Replies (0)TS
TS
Tebogo S
1 reviews | Active since Jan 2020
10 Oct 2022, 13:16
Carfin is a scam
Guys my advice to you is not to buy any car from carfin in Johannesburg, those guys sell cars that's been on accident & they won't want to take accountability. I recently bought a car from them which they delivered, only after a month I notice it has defects which they never disclose. They are scam.
Helpful (0)
|Replies (0)TS
Tebogo S
1 reviews | Active since Jan 2020
10 Oct 2022, 13:16
Carfin is a scam
Guys my advice to you is not to buy any car from carfin in Johannesburg, those guys sell cars that's been on accident & they won't want to take accountability. I recently bought a car from them which they delivered, only after a month I notice it has defects which they never disclose. They are scam.
0
Replies (0)NR
Nonhlanhla R
1 reviews | Active since Jan 2020
15 Aug 2022, 17:00
So bad
Wow what a bad experience had with company bought a car from them, and I was not happy told them the car had so many problems they didn't reply when replied said I must send car back done that nothing no communication nothing from the
Helpful (0)
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Nonhlanhla R
1 reviews | Active since Jan 2020
15 Aug 2022, 17:00
So bad
Wow what a bad experience had with company bought a car from them, and I was not happy told them the car had so many problems they didn't reply when replied said I must send car back done that nothing no communication nothing from the
0
Replies (0)MO
Manqele O
1 reviews | Active since Jan 2020
16 Feb 2022, 06:44
CARFIN SCAMMING PEOPLE FOR BIG LOAN AMOUNTS
I was recently in the market for a new vehicle after my previous one had some engine failures. My dealership was able to provide a replacement however, I found myself in a compromising position of having to pay a bigger instalment now.. With each bank approval being higher than the last, MFC / Wesbank & Standard bank were taking me for a ride due to the amount of applications made (How else are we suppose to get comparison quotes if it reflects badly ??) ANY WAAYYY.. I figured it was a bad idea but worth a shot to go to an Independent Financial Lender. It was looking like a lose-lose situation anyway. Now at this point, I already had all my necessary documents on hand, and to my surprise I was met with a helpful Maria, How within 2 days got me approved at a rate and instalment waaay more affordable!! I was stoked! Now the nitty gritties started. The extra's i.e Waraanty & Scratch and dent cover which i didn't take however she told me - The finance application would not be processed for a vehicle out of warranty without a warranty cover. Which made total sense I guess, So I look online and find an affordable warranty for my vehicle, send proof of policy and it's all green lights. Now comes the time to interact with the dealership regarding invoicing and such. Gladly everything is sent. Now because this was a replacement vehicle I had requested the dealership to take it for a full DEKRA inspection and repair any faults found. To which they oblidged hence I was in the process of buying the vehicle. Car Dealership Invoice sent, AA Waranty taken, Insurance confirmation sent, Tracker confirmed - EVERYTHING SORTED AS PER REQUIREMENTS!!! Maria comes starts being unavailable, I am always calling and she never comes back to me and whenever I do talk to her "The risk department is having a look and will revert feedback" .. after a good week and a half of the run around I am told the car isn't viable for vehicle financing.. I'm confused, since WHEN ? AND AT WHAT POINT WAS THIS REALIZED? MFC/Wesbank can approve a vehicle but CARFIN finds it not viable ???? I query the basis of this statement to which they "They noted the DEKRA report on the faults on the car and due to the repairs it's undergone - deal is off". My first compliant is the lack of communication. They spent daaysss "assessing this" instead of asking as I did respond - All the faults listed on the DEKRA report were repaired at RMI approved workshops with invoices to show the vehicle - Also no major repairs were done. The engine was cleared, Lighting was okay, Tyres were smooth(Which was replaced), Suspension had 1 control arm defective which was taken to a suspension specialist to have a look at the entire under carriage. So with each fault thrown out the window as repaired or replaced. CARFIN still said it's not good enough and the only way they will continue to finance this vehicle is if I take a warranty and scratch and dent cover inclusive in my loan.. This bewildered me because ; 1 - Maria made me take out a warranty will in the process of getting the vehicle financed, which now she's on her department's side saying I should take the warranty with her 2 - If the vehicle is not good for financing, why agree only on the basis that my loan with you is greater ? 3 - Were the vehicle faults ever an issue or this was about squeezing a small vehicle being financed for all the pennies they can get ? 4 - Can they legally refuse my loan just because i don't want to take OPTIONAL EXTRA'S as part of the contractual agreement ? My take from this weird occurrence was - It started out well, and they genuinely would've gained a great referral and client in me had they communicated any issues arising and kept everything about board. They really shot themselves in the foot by watering down their establishment to a Corner-shop Negotiation of "throw this in and take the deal". I would not recommend - I will be contacting the Financial Services Ombudsman and Financial Sector Conduct Authority seek the validity of this rejection if it is in line with the Consumer Protection Act
Helpful (0)
|Replies (0)MO
Manqele O
1 reviews | Active since Jan 2020
16 Feb 2022, 06:44
CARFIN SCAMMING PEOPLE FOR BIG LOAN AMOUNTS
I was recently in the market for a new vehicle after my previous one had some engine failures. My dealership was able to provide a replacement however, I found myself in a compromising position of having to pay a bigger instalment now.. With each bank approval being higher than the last, MFC / Wesbank & Standard bank were taking me for a ride due to the amount of applications made (How else are we suppose to get comparison quotes if it reflects badly ??) ANY WAAYYY.. I figured it was a bad idea but worth a shot to go to an Independent Financial Lender. It was looking like a lose-lose situation anyway. Now at this point, I already had all my necessary documents on hand, and to my surprise I was met with a helpful Maria, How within 2 days got me approved at a rate and instalment waaay more affordable!! I was stoked! Now the nitty gritties started. The extra's i.e Waraanty & Scratch and dent cover which i didn't take however she told me - The finance application would not be processed for a vehicle out of warranty without a warranty cover. Which made total sense I guess, So I look online and find an affordable warranty for my vehicle, send proof of policy and it's all green lights. Now comes the time to interact with the dealership regarding invoicing and such. Gladly everything is sent. Now because this was a replacement vehicle I had requested the dealership to take it for a full DEKRA inspection and repair any faults found. To which they oblidged hence I was in the process of buying the vehicle. Car Dealership Invoice sent, AA Waranty taken, Insurance confirmation sent, Tracker confirmed - EVERYTHING SORTED AS PER REQUIREMENTS!!! Maria comes starts being unavailable, I am always calling and she never comes back to me and whenever I do talk to her "The risk department is having a look and will revert feedback" .. after a good week and a half of the run around I am told the car isn't viable for vehicle financing.. I'm confused, since WHEN ? AND AT WHAT POINT WAS THIS REALIZED? MFC/Wesbank can approve a vehicle but CARFIN finds it not viable ???? I query the basis of this statement to which they "They noted the DEKRA report on the faults on the car and due to the repairs it's undergone - deal is off". My first compliant is the lack of communication. They spent daaysss "assessing this" instead of asking as I did respond - All the faults listed on the DEKRA report were repaired at RMI approved workshops with invoices to show the vehicle - Also no major repairs were done. The engine was cleared, Lighting was okay, Tyres were smooth(Which was replaced), Suspension had 1 control arm defective which was taken to a suspension specialist to have a look at the entire under carriage. So with each fault thrown out the window as repaired or replaced. CARFIN still said it's not good enough and the only way they will continue to finance this vehicle is if I take a warranty and scratch and dent cover inclusive in my loan.. This bewildered me because ; 1 - Maria made me take out a warranty will in the process of getting the vehicle financed, which now she's on her department's side saying I should take the warranty with her 2 - If the vehicle is not good for financing, why agree only on the basis that my loan with you is greater ? 3 - Were the vehicle faults ever an issue or this was about squeezing a small vehicle being financed for all the pennies they can get ? 4 - Can they legally refuse my loan just because i don't want to take OPTIONAL EXTRA'S as part of the contractual agreement ? My take from this weird occurrence was - It started out well, and they genuinely would've gained a great referral and client in me had they communicated any issues arising and kept everything about board. They really shot themselves in the foot by watering down their establishment to a Corner-shop Negotiation of "throw this in and take the deal". I would not recommend - I will be contacting the Financial Services Ombudsman and Financial Sector Conduct Authority seek the validity of this rejection if it is in line with the Consumer Protection Act
0
Replies (0)DA
Denise A
1 reviews | Active since Jan 2020
21 Oct 2021, 14:56
Thank you Martie. You are a LEGEND
Martie @ Carfin Thank you for the amazing service. I could not have reached my goal if it wasn't for you. You have made things so easy and you definitely have your customers' best interests at heart. You listen to what they want and you go above and beyond the call of duty to ensure they get it. Carfin is lucky to have you. You are a complete asset to the business. Give that girl a BELLS!!!!
Helpful (0)
|Replies (0)DA
Denise A
1 reviews | Active since Jan 2020
21 Oct 2021, 14:56
Thank you Martie. You are a LEGEND
Martie @ Carfin Thank you for the amazing service. I could not have reached my goal if it wasn't for you. You have made things so easy and you definitely have your customers' best interests at heart. You listen to what they want and you go above and beyond the call of duty to ensure they get it. Carfin is lucky to have you. You are a complete asset to the business. Give that girl a BELLS!!!!
0
Replies (0)