Worst experience

If I had the option to give less than 1 star I would have. I bought a deal on Wikideals, trying to make an appointment was extremely difficult, they just never answer the phone. When we eventually got hold of them, the lady that is handling the booking are *********** and that took quite a while to make the booking. The booking was made 3 weeks in advance and when my wife and I arrived at the Spa on the day of our booking, they were closed. No notification, no apology and now we cannot get hold of them again to enquire what is going on. Now we're stuck with a voucher which was not cheap, it will expire in 3 weeks time and we cannot make a new booking. Completely unacceptable.