Cell Network (Pty) Ltd
TrustIndex
0
Score
Ranking
#36
in Internet & Telecoms
NPS Score
0
Recommended: Unlikely
May '25 - Apr '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
A dubious and misleading company! Did an upgrade on one of our MTN contracts on the 30th Sep 2025. The senior upgrades advisor confirmed that the upgrade was approved. Today (7th Oct) when I followed up am being told that the deal is still pending. This is not acceptable. You cannot mislead and blatantly lie to a customer.
1 reviews | Active since Jan 2020
A dubious and misleading company! Did an upgrade on one of our MTN contracts on the 30th Sep 2025. The senior upgrades advisor confirmed that the upgrade was approved. Today (7th Oct) when I followed up am being told that the deal is still pending. This is not acceptable. You cannot mislead and blatantly lie to a customer.
1 reviews | Active since Jan 2020
Please be warned about this company!!! The approach you to do,upgrade on your mtn contract but then after tons of calls, emails , whatsapps and even driving to them nothing happens!! Almost 6 weeks now and everyone there is now just ignoring us! And management in hiding….landlines not answered at all and junior staff members refuse to give details of any manangement….forced to cancel 20 year old contract….this is the worst! Shocking!
1 reviews | Active since Jan 2020
Please be warned about this company!!! The approach you to do,upgrade on your mtn contract but then after tons of calls, emails , whatsapps and even driving to them nothing happens!! Almost 6 weeks now and everyone there is now just ignoring us! And management in hiding….landlines not answered at all and junior staff members refuse to give details of any manangement….forced to cancel 20 year old contract….this is the worst! Shocking!
1 reviews | Active since Jan 2020
This company has terrible customer service. They don't keep you informed throughout the process, and their contact details are unreachable. It's incredibly frustrating to try and upgrade with them. The least they could do is send me my Weibull number so I can track delivery myself.
1 reviews | Active since Jan 2020
This company has terrible customer service. They don't keep you informed throughout the process, and their contact details are unreachable. It's incredibly frustrating to try and upgrade with them. The least they could do is send me my Weibull number so I can track delivery myself.
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