Centurion Cosmetic Clinic
Ranking
#14
in Health & Medical
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
When I requested for an appointment with Dr Vonkelwyn at the Centurion Clinic on the 11th of November 2025, I specifically asked if I would be able to have the medical procedure done this year, even if my appointment would only be on the 26th of November 2025, and I was told it would not be a problem. I phoned on the 25th of November 2025 just after 09h30am to confirm my appointment for the 26th of November 2025, and I was told all was in order. On the evening of the 25th I missed a phone call from the Dr Vonkelwyn office. Shortly after the phone call, at 17h27pm I received an email. I was informed that the appointment was cancelled, no reason given. I was told that I can reschedule a new appointment in January 2026. They did not care that I had arranged to take leave in December to have this medical procedure done. I needed a month to recover. I can't cancel my leave at such a short notice, so that means I will not be able to go ahead with this procedure in January 2026. If I had known at the time I made the appointment with Dr Volkwyn, that she would cancel my appointment the evening before the appointment day, and that she would not be able to assist me this year, I would never have made the appointment with her in the first place. I find this extremely unprofessional. You should always treat your clients with respect and care. Word of mouth is your best reference.
1 reviews | Active since Jan 2020
When I requested for an appointment with Dr Vonkelwyn at the Centurion Clinic on the 11th of November 2025, I specifically asked if I would be able to have the medical procedure done this year, even if my appointment would only be on the 26th of November 2025, and I was told it would not be a problem. I phoned on the 25th of November 2025 just after 09h30am to confirm my appointment for the 26th of November 2025, and I was told all was in order. On the evening of the 25th I missed a phone call from the Dr Vonkelwyn office. Shortly after the phone call, at 17h27pm I received an email. I was informed that the appointment was cancelled, no reason given. I was told that I can reschedule a new appointment in January 2026. They did not care that I had arranged to take leave in December to have this medical procedure done. I needed a month to recover. I can't cancel my leave at such a short notice, so that means I will not be able to go ahead with this procedure in January 2026. If I had known at the time I made the appointment with Dr Volkwyn, that she would cancel my appointment the evening before the appointment day, and that she would not be able to assist me this year, I would never have made the appointment with her in the first place. I find this extremely unprofessional. You should always treat your clients with respect and care. Word of mouth is your best reference.
1 reviews | Active since Jan 2020
Pathetic service from the people running the Cosmetic Clinic in Centurion lately. My daughter went for a breast augmentation 5 September. The lady who did the admissions was so rude and made us feel unwelcome from the start. In die ward, we were the only people, me, my daughter and her fiance. This same admissions clerk chase us out of the ward saying there was only 1 person allowed with the patient, though there are no signs anywhere stating this fact nor is this mentioned on any of their paperwork. Whilst we are being chased away, there are about 5 nuses chatting and laughing so hard at the sisters station, but whilst we are quiet and reserved are chased away. My daughter wanted a C cup augmentation, was quoted R45 500 but after the operation can still wear her A cup bras. The dr did not turn by her after the operation to give her aftercare instructions, the nurses handed her an aftercare instructions paper for people who did a breast reduction, showing her how to clean her drainage pump and allowing her to sleep on her side which is not allowed at all with augmentation as I had the same operation a few years back and know this fact from being properly informed by my drs that time. Today was her 2 weeks checkup, and guess what, NO dr in sight to answer about the size or any questions we had going forward. Only a nurse who checked her wounds and send her on her merry way. Back in 2016 when Dr. Marais was still at the business, they made sure every patient felt valued and were 100% sure what they had to do during their recovery phase before they left. I could not remember everything from my operation but it is also not my responsibility to give her all the advise she needed, what about people who is clueless who has never gone through this process before to assist their loved one? If she slept on her side all the implants could have moved giving her skew breasts too!!! I will NOT recommend using this hospital ever. We will be consulting with a new dr on fixing the mess on my daughters breasts, R45 500 down the drain.
1 reviews | Active since Jan 2020
Pathetic service from the people running the Cosmetic Clinic in Centurion lately. My daughter went for a breast augmentation 5 September. The lady who did the admissions was so rude and made us feel unwelcome from the start. In die ward, we were the only people, me, my daughter and her fiance. This same admissions clerk chase us out of the ward saying there was only 1 person allowed with the patient, though there are no signs anywhere stating this fact nor is this mentioned on any of their paperwork. Whilst we are being chased away, there are about 5 nuses chatting and laughing so hard at the sisters station, but whilst we are quiet and reserved are chased away. My daughter wanted a C cup augmentation, was quoted R45 500 but after the operation can still wear her A cup bras. The dr did not turn by her after the operation to give her aftercare instructions, the nurses handed her an aftercare instructions paper for people who did a breast reduction, showing her how to clean her drainage pump and allowing her to sleep on her side which is not allowed at all with augmentation as I had the same operation a few years back and know this fact from being properly informed by my drs that time. Today was her 2 weeks checkup, and guess what, NO dr in sight to answer about the size or any questions we had going forward. Only a nurse who checked her wounds and send her on her merry way. Back in 2016 when Dr. Marais was still at the business, they made sure every patient felt valued and were 100% sure what they had to do during their recovery phase before they left. I could not remember everything from my operation but it is also not my responsibility to give her all the advise she needed, what about people who is clueless who has never gone through this process before to assist their loved one? If she slept on her side all the implants could have moved giving her skew breasts too!!! I will NOT recommend using this hospital ever. We will be consulting with a new dr on fixing the mess on my daughters breasts, R45 500 down the drain.
1 reviews | Active since Jan 2020
A HUGE and heart felt thank you, to Dr Paul Pienaar, Janeke, Bianca and Sister Anel, for the most outstanding and caring medical treatment I received from them. Dr Pienaar, you have changed my life, given me back my smile, my confidence, my happiness, words cannot express how significantly your expertise medical treatment impacted and changed my life, infact, the surgery somehow, has rebooted and rectified my hypertension, anxiety too! Thank you Dr Pienaar, you are our very own SA " Botch Pro Practitioner as Cosmetic Surgeon! Janeke, Bianca, and Sister Anel, your warm welcoming kind and patient service, is above and beyond! Always smiling, always so kind, made me feel like family, you are a truly fantastic irreplaceable team, I will recommend you all and our incredible life changing Dr Paul Pienaar to everyone on every platform. Never have I been so satisfied, greatful, proud and happy! Best Dr in SA Best Clinic in SA Best Staff in SA ! I'm the happiest and proudest woman , thsnk you for giving me my life back and with purpose and meaning, thank you so much !
1 reviews | Active since Jan 2020
A HUGE and heart felt thank you, to Dr Paul Pienaar, Janeke, Bianca and Sister Anel, for the most outstanding and caring medical treatment I received from them. Dr Pienaar, you have changed my life, given me back my smile, my confidence, my happiness, words cannot express how significantly your expertise medical treatment impacted and changed my life, infact, the surgery somehow, has rebooted and rectified my hypertension, anxiety too! Thank you Dr Pienaar, you are our very own SA " Botch Pro Practitioner as Cosmetic Surgeon! Janeke, Bianca, and Sister Anel, your warm welcoming kind and patient service, is above and beyond! Always smiling, always so kind, made me feel like family, you are a truly fantastic irreplaceable team, I will recommend you all and our incredible life changing Dr Paul Pienaar to everyone on every platform. Never have I been so satisfied, greatful, proud and happy! Best Dr in SA Best Clinic in SA Best Staff in SA ! I'm the happiest and proudest woman , thsnk you for giving me my life back and with purpose and meaning, thank you so much !
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