1 reviews | Active since Member
Good day, I ordered from your restaurant and i must say i was horribly disappointed. I ordered via Uber Eats. The tacos were burnt and tasteless and inedible. There was barely any filling either. I then received this response CHIAPAS eat mexican Salaam Sadia. Thank you for reaching out to us. We are very sorry to hear about your experience on Thursday evening. We would like to investigate this matter. Which branch did you order from? Shukran. Was Salaam. To which i responded:So the thing is i ordered the crispy tacos right and then it was burnt etc, however the app didnt show that you had accepted the order so i ordered soft tacos as well and that was a disaster as well. there was no filling just lettuce. I received this in return: Salaam Sadia. Please allow us to address this with our teams. This is not the standard you should have received. In the meantime, please provide us with your cell number so we can provide you with a complimentary meal of your choice with all the fillings and options on your next visit to our Rosebank branch. We are sincerely sorry for this occurrence. Kind regards, Management. I rep**** with my cell number. They never called me, never messaged me again. I followed up over and over and nothing.