Cinecenter - Liberty Mall

Friday - 6 June 2025 - a group of 3 of us went to Cinecenter to watch Housefull 5. The movie theater was empty except for the 3 of us. The screen was dull. However, the biggest problem was the sound. It was just too loud. As there was nobody else, we went to request that management kindly turn down the volume as one member of the group was an elderly lady with cancer (there was a whole issue about her carrying her water bottle into the cinema which was thankfully resolved). They simply refused. Gave us excuses about bollywood movies just being loud. When business is so bad that only 3 people are in the theater, is it customary to treat those patrons poorly?? If there were more people present etc I could understand how management would not want to inconvenience anybody etc. 20 minutes into the movie, we had to leave due to it being unbearably loud. No refund. No apologies. R300 down the drain in this economy. Honestly, it's disappointing that this is the state of affairs in businesses today. Basically, save your money. Because it'll be a waste at Cinecenter liberty mall.