Putrid Service

I purchased a bundle ticket to watch Anaconda at Cinecentre Grand West on the 27/01/2026 at 7.30pm. The bundle included a medium drink, a medium popcorn and the movie ticket itself. Expecting good service, I was met with excuses. There was only one cashier on duty and even after waiting almost 30 minutes I was still not serviced. I entered the movie cinema with no snacks or drinks even though I had paid for them. Popcorn was being prepared one box at time, the staff looked like they were running around like headless chickens. It was an utter waste of my time and money and spoiled my entire mood for the movie. No wonder there are only 3 branches left in the country, because their service lacks.